The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.
We are seeking for an individual to serve as our Resource Specialist. The Resource Specialist is responsible for assisting clients who do not qualify for case management, or who are self-sufficient in obtaining supportive services. This position will also be responsible for conducting housing screeners to link individuals with housing needs to the appropriate housing services. The Resource Specialist will work closely with the housing and care teams and act as bridge between the two programs. The Resource Specialist will be tasked with providing information to clients regarding services, addressing a variety of issues and/or providing general support, maintaining records, file, and databases. The Resource Specialist will be also be cross trained and certified in order to provide medical benefit enrollment assistance and support to clients as needed.
Principal functions and responsibilities of this position include the following:
Conduct face-to-face meetings with clients to assess needs;
Perform telephone screenings with clients in need of housing services;
Refer clients to case management services, and other core and supportive services if determined to be necessary;
Participate in case conferencing meeting to ensure client needs are met;
Document need for Emergency Financial Assistance and Medical Transportation;
Distribute food vouchers and transportation cards according to eligibility and need;
Complete at least 12 hours of on-going training annually;
Utilize designated client database to document encounters;
Collaborate with subcontractor agencies to schedule on-site assessments/re-assessments;
Schedule client appointments both at AFC and subcontractor agencies to complete certifications;
Travel to all funded agencies;
Perform record-keeping and clerical functions (e.g., scheduling, copying, faxing, data inputting, transmitting, telephoning, taking messages, responding to written and verbal inquires, etc.) for the purpose of supporting the needs of the client.
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others;
Protect organization's value and manage risk by keeping information confidential;
Perform other duties as assigned.
Associate’s degree in a human services field OR at least one year of experience in Social Services, Health Care or related field.
Basic knowledge of HIV/AIDS prevention and treatment.
Bachelor’s degree in the Human Services field (i.e., Psychology, Sociology, Public Health, Social Work).
Knowledge, Skills, and Abilities
Strong attention to detail and the ability to provide efficient, quality service to both internal and external customers.
Knowledge of Microsoft Excel and/or other database programs. This includes the ability to generate basic reports using these programs.
Ability and willingness to respect and value the differences and perceptions of different groups/individuals.
And the ability to communicate information clearly and politely to co-workers, supervisors, and guests when speaking.
Decisions and criteria governing the employment relationship with all employees at AIDS Foundation of Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.
Internal Number: PROG RESSP 296
About AIDS Foundation of Chicago
AFC mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases.
People living with HIV and related chronic diseases will thrive, and new HIV infections will be rare.
To realize our mission to mobilize communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases, we will:
Improve health equity.
We will increase access to high-quality, comprehensive prevention, care and housing services free from stigma.
Prevent new cases of HIV.
We will reduce new HIV infections through innovative approaches to prevention, care, housing and education with a focus on most-impacted populations.
Serve as a collaboration and knowledge center.
We will be a thought leader and resource center to create and share best practices, innovations and models.
Be a bold voice for change.
We will be a leading voice to mobilize advocates and people living with HIV and related chronic diseases to transform systems, policies, and resources.
Commitment to Priority Populations
Anyone can become infected w...ith HIV, but HIV and related chronic diseases disproportionately impact certain populations in distinct geographic areas. We can have the greatest impact on the HIV epidemic by focusing our efforts on those most-impacted by HIV, based on epidemiological data and unmet need:
• Young Black gay and bisexual men
• Transgender women of color
• Black women living in high-incidence areas
• Latino gay and bisexual men
Factors that drive the HIV epidemic and health inequities that we will address include:
• Sex work
• Drug use
• Lack of access to health care
• Immigration status
AFC will also work to meet the evolving needs of older adults with HIV and long-term survivors.
Commitment to Organizational Excellence
To strengthen AFC as an organization, we will move to a talent management framework, develop staff and Board leadership, implement long-range business planning with a focus on diversity and inclusion, and ident