Did you know there’s a planet in our galaxy where it rains glass? Or that light bounces around inside the Sun for 175,000 years before shooting off into space? If you think that’s freaking awesome, and you’re passionate about STEM, community outreach, education, and working in a welcoming environment, this might be the place for you!
The Adler Planetarium is seeking a Manager of Volunteer Services to join our dynamic team located on Chicago's Museum Campus.
Reporting to the Senior Director of Human Resources, the Manager of Volunteer Services is responsible for incorporating volunteer participation and engagement as a strategic function in supporting the Adler’s mission. Organizing and managing a complete volunteer services program including recruitment, onboarding, training, and delivery of services.
This individual will also be responsible for:
In collaboration with department managers, identifying work throughout the organization that can be accomplished by volunteers and coordinating their services
Developing, administering, and reviewing policies and procedures which guide the volunteer programs and services, and reflect the overall values of the organization
Promoting the volunteer program to gain community support of the volunteer program and the institution
Implementing effective strategies to attract a diverse volunteer candidate audience with the appropriate skills for Adler needs
Orienting volunteers to increase their understanding of the organization, its guests, services, and the expectations/responsibilities of being an Adler volunteer
Ensuring the maintenance of the volunteer database and tracking system, Volgistics, to monitor volunteer schedules, assignments, attendance, training, and performance
We are looking for someone who is flexible, adaptable, ethical, approachable, and enjoys making people feel welcome and comfortable. This person is able to think strategically and manage a service department by example. They know how to develop and sustain supportive relationships with a variety of people with diverse talents and needs, and enjoy championing the value of volunteer services and our organization’s mission. This person is comfortable in a one-person department and a nonprofit environment where their support and talents will be needed across a wide range of functions.
Bachelor’s degree or equivalent experience
3-5+ years’ experience in volunteer services management
Adaptable, flexible, and creative relationship building skills
Excellent communication, writing, and presentation/training skills
Experience administering a volunteer services database
Ability to work flexible, nontraditional hours as needed
Experience in volunteer services with a museum or cultural institution
Experience growing and/or developing various aspects of a volunteer services program
Previous experience with Volgistics
Volunteer Administration Certification
The Volunteer Services Program joins the Human Resources Team in delivering services and championing the most important asset of the Adler – our people. We take pride in supporting a unique group of the most creative, intelligent, diverse, and outstanding volunteers and employees in our galaxy! All of this in service of inspiring exploration of that mind-blowing thing we call our Universe.
The Adler Planetarium is dedicated to complying with its obligations as an equal opportunity/affirmative action employer. Our recruiting and hiring procedures are free of discrimination based on race, religion, color, sex, age, national origin, disability, covered veteran status, including disabled veterans, recently separated veterans, other protected veterans, and Armed Forces service medal veterans or any protected group status as defined by law.
Internal Number: 1124
About The Adler Planetarium
The Adler Planetarium—America’s First Planetarium—was founded in 1930 by Chicago business leader Max Adler. As a recognized leader in public engagement, the Adler Planetarium’s scientists, historians and educators inspire the next generation of explorers. The Adler is home to three full size theaters, extensive interactive exhibitions, and a significant collection of antique scientific instruments and print materials. In addition, the Adler boasts the lakeside Doane Observatory, one of the only research-active, public urban observatories, and the only place in Chicago where the public can see planets, stars, and galaxies up-close and in person.