The Clinical Program Manager develops and manages all on-site clinical services including the Psychosocial Rehabilitation Day Programs as well as individual and group therapy services. This position ensures that all program services are in compliance with State rules and regulations and agency standards, and that program services are financially sustainable within the parameters defined by the organization. This position also ensures that all clinical program services are of high quality, incorporate best practices, and show successful consumer outcomes. The Clinical Program Manager supports Clinical Supervisors to provide ongoing clinical training to the therapists and supports them in personnel management. The Clinical Program Manager collaborates with the Assessment and Crisis Stabilization Teams on managing program referrals. This position also collaborates with the Operations Department on maintaining program efficiencies.
Responsibilities include but are not limited to:
Directly supervise a team of four LPHA Clinical Supervisors.
Provide ongoing clinical consultation to Clinical Supervisors and therapists.
Complete risk assessment and report persons on Firearm Owners Identification Card (FOID) as necessary.
Support team in responding to consumer crises.
Participate in monthly Crisis Response Team meetings.
Develop and implement flexible program services that meet the needs of the consumers.
Develop and implement evidence based group curriculum.
Develop and track consumer (individuals served) outcomes; develop and track program outcomes.
Develop and set goals for program revenues.
Monitor compliance of Mental Health Assessment and Treatment Plan due dates.
Participate in the monthly Human Rights Committee and other Sertoma Centre Committees as needed/assigned.
Complete record reviews on a monthly basis.
Prepare monthly staff compliance reports and other departmental reports as needed/assigned.
Attend weekly intake meeting and make caseload assignments.
Manage caseload lists.
Resolves issues with authorizations for services.
Other duties as needed/assigned.
Master's Degree in Human Services required.
LCPC or LCSW required.
Knowledge of Medicaid Community Mental Health practices required.
Minimum of two years of experience in a supervisory role preferred.