The Law Project of the Chicago Coalition for the Homeless is seeking a new Intake Specialist to provide administrative support and assistance to Law Project attorneys while managing the Law Project’s intake process and working with homeless and low-income clients.
Chicago Coalition for the Homeless is a 38-year old systemic advocacy organization. CCH develops campaigns and initiatives to address the causes of homelessness – lack of affordable housing, lack of access to health care and services and lack of jobs paying a living wage. We place much emphasis on organizing and developing leaders within the homeless population to become spokespersons and leaders of our various initiatives. CCH does its work in accordance with its organizational values – collaboration, integrity, strategic action, compassion, and intersectionality.
Managing the Law Project’s intake process, which includes:
o Conducting telephone and in-person interviews with clients and witnesses and identifying legal problems.
o Obtaining relevant documents from clients, school districts and government agencies and others.
o Recording all pertinent information in Legal Server, the Law Project’s case management system.
o Working with Law Project attorneys to determine whether to accept cases.
o Maintaining a list of appropriate referral agencies/organizations and referring appropriate cases to other legal aid organizations.
Assisting Law Project staff and/or pro bono attorneys with the representation of individual clients through:
o Contacting school districts, social service providers, and other government agencies.
o Drafting written documents such as letters and memoranda.
o Communicating with client throughout process.
o Providing support in administrative hearings in appropriate cases.
Scheduling and organizing the Law Project’s community outreach, including:
o Coordinating staff and volunteers to perform outreach in neighborhood, shelter, and school settings.
o Creating and updating brochures and other outreach materials.
o Conducting presentations on legal rights and resources to a variety of different audiences.
Maintaining Legal Server, the Law Project’s case management system, including creating detailed case data reports;
Administering CCH’s Scholarship Program, including reviewing applications, organizing the annual Scholarship Event, and ongoing communication with Scholarship Recipients.
Chicago Coalition for the Homeless believes that personnel diversity is an organizational strength and recognizes and values the intersectional identities that staff members bring to our organization. We are enriched by the diverse experiences, beliefs, and ways of thinking that employees of different backgrounds bring.
People of color and people who have experienced homelessness or poverty are strongly encouraged to apply. Fair consideration is given to all qualified applicants regardless of criminal record. CCH is committed to providing equal employment consideration without discrimination on the basis of race, sex, disability, religion, national origin, ancestry, military status, marital status, sexual orientation, or any other legally protected status.
Two to five years relevant work experience
Strong computer skills, including proficiency in Microsoft Word, Excel, PowerPoint and Outlook
The ability to manage and maintain the Law Project’s online case management system, including regularly creating detailed reports
Strong written and oral communication skills
A demonstrated ability to work with individuals from a wide range of backgrounds in a culturally sensitive manner
Ability to work both independently and collaboratively
Outstanding organization skills and attention to detail
Willingness to work occasionally on nights and weekends when necessary.
A demonstrated commitment to public interest
Interest or experience in the legal field.
Additional Salary Information: Excellent benefits, including health, four weeks paid vacation, and a sabbatical program.
About Chicago Coalition for the Homeless
CCH is the only non-profit in Illinois solely dedicated to advocating for and with people who experience homelessness. Staffed by community organizers, public policy specialists, and legal aid attorneys, our advocacy is done in partnership with the people who benefit by our work: Homeless students, unaccompanied youth, parents, ex-offenders, and low-wage workers work with CCH staff and community volunteers. Together, we advocate to develop affordable housing, preserve a shelter safety net, and protect access to public schools and school services, health care, fair wage jobs, and basic human rights and services. CCH creates opportunities where people who have coped with homelessness are shown that their voice matters.