Case Management/Social Services, Education/Teaching/Training, Employment-Related Services
4 Year Degree
As an integral member of our LEAP team, the Housing and Employment Specialist identifies and supports the housing and employment needs of our domestic violence and community program participants through case management and the development and delivery of housing and employment trainings. Additionally, this role coordinates the screening and occupancy process for residents seeking entry to our permanent supportive housing program. This position contributes to creating a warm and welcoming space for women and children and demonstrates an ongoing commitment to the delivery of high quality, trauma-informed services for clients of YWCA Evanston/North Shore.
Formally assesses the needs of program participants through the intake process and develops individualized strength-based action plans.
Fosters safe and supportive relationships with clients and works collaboratively with domestic violence advocates to deepen support for participants.
Keeps proper documentation and records of participant work including but not limited to reporting documentation, including written narratives on all interactions with clients.
Advises and coaches participants individually and in small groups on housing and employment strategies.
Compiles and refers resources to clients based on identified needs including but not limited to affordable housing, housing programs, employment readiness and placement services.
Provides individualized support for workforce training participants related to job placement, job retention, and post-secondary education referrals.
Program Development & Training
Assists in developing employment and housing curricula aligned with current trends and best practices.
Delivers engaging trainings on housing and employment for domestic violence program participants and community members.
Collaborates with financial empowerment program to include housing and employment resources through our financial education classes.
Develops effective informational tools to share with clients.
Contributes to the development of program outcomes, benchmarks, and indicators.
Implements evaluation plan including but not limited to collecting data from clients, entering data into proper technology, and reporting out on data as directed
Submits monthly activity reports in timely fashion.
Reports on goals and objectives identified in government grants and foundations as appropriate.
Identifies, cultivates, and maintains strategic community partnerships that could contribute to and enrich housing and employment support services and advocates within those organizations for the benefit our clients.
Through active community outreach supports participant recruitment goals.
Housing Occupancy Coordination
Maintains high occupancy level for 15 unit permanent supportive housing facility (Bridges) funded by Housing Authority of Cook County project-based vouchers with an emphasis on homeless women, their children and survivors of domestic violence.
Responsible for processing all eligible clients from initial application to admission into housing program including but not limited to managing waiting list, contacting and interviewing eligible clients, and certifying eligibility.
Briefs eligible applicants on housing program requirements, regulations, and responsibilities.
Provides ongoing support to Bridges residents in regards to tenant needs such as rental assistance resources, energy assistance, and provides bi-annual check-in to assess progress and readiness for tenant based voucher and lease renewal.
Oversees annual recertification process for tenants and assists tenants in housing relocation as they exit the program.
Liaison with the Housing Authority of Cook County and ensures compliance with HACC regulations and reporting requirements.
Other Marginal Duties
Attends weekly case review meetings.
Provides and attends staff trainings and participates in agency committees.
Pursues professional development
Understands and adheres to all of YWCA Evanston/North Shore procedures and policies as well as YWCA Employee Handbook.
Performs other job related duties as assigned by management.
About YWCA Evanston/North Shore
Founded in 1858, the YWCA is the oldest and largest multicultural women’s organization in the world and has been in the forefront of most major movements in the United States as an advocate for social change. Dedicated to eliminating racism and empowering women, the YWCA Evanston/North Shore has made a difference in the lives of women, children and families by working to end domestic violence; nurturing women’s economic empowerment and leadership; fostering racial, gender and economic equity; and empowering youth through swimming.