Under the supervision of the Career Services Manager, Project Manager, or Workforce Director, the Career Specialist develops and provides a range of employment related services primarily to clients in the with the goals of job placement, job retention and increased household income for increased self-sufficiency. The Career Specialist facilitates healing through Trauma Informed services and Positive Youth Development, utilizing UCAN’s Clinical Philosophy.
Essential Functions and Responsibilities:
Develops and maintains relationships and communication with a wide range of Chicagoland businesses and employers that will partner with UCAN as resources for internships and job placement.
Inventories client interest in various job opportunities based on market availability and refers clients to jobs in areas of interest.
Counsel clients around issues of job readiness, job and vocational training, job search and adjustments to new jobs and work-life.
Provides guidance services to clients in various aspects of their functioning that affects their obtaining and/or maintaining employment.
Collects, organizes and analyzes information about clients through records, tests, interviews and professional sources to appraise their needs, interests, abilities and personality characteristics for vocational and educational counseling, job training and job placement.
Compiles and studies occupational, educational, economic and personal developmental information to aid clients in making and carrying out occupational and vocational objectives to meet their needs.
Refer applicants to service such as literacy, language instruction, transportation assistance vocational training and childcare.
Using a case management approach, as well as regular telephone and in-person consultations, supporting and motivate clients as they transition into an employment situation by helping them address workplace related barriers.
Work with employers to ensure that the new employee is performing satisfactorily and is retained in the new position.
Coordinate hiring event and jobs fairs for clients that will result in job placements.
Facilitate and analyze mentoring workshops and job training classes to clients to ensure successful employment placement.
Conduct trainings an information sessions on topics such as how to deal with workplace conflict how to overcome workplace stress, hot to allocate time, how to deal with difficult bosses, how to respond to employer criticism, how to ask for a raise, how to look for a new job while holding a current one, how to handle external pressures that hamper performance, etc. These topics will also be address in the one-on-one sessions as well.
Develop and implement a retention incentive program.
Outreach and Client Engagement
Established and maintain relationships with employers creating a concurrent job order to distribute to potential candidates
Utilize a wide variety of methods to generate candidates, including internal and external networking, job fairs and referral program.
Targets client needs in order to increase employment outcomes, including: consistent employment for those who are sporadically employed and employment skills for those with little or no work history.
Establishes and maintains potential employer contacts to ensure placement opportunities for clients who have successfully completed training or are at the appropriate skill level.
Solicits job openings and establishes job interviews with clients; supports clients during the interview process and job orientation and performs follow-up as necessary.
Bachelor's Degree in Social Work, Human Services, Education, Human Resources or Business with a three years’ experience working in workforce development, human services, education, job training, vocational services, youth development or sales.
Master’s Degree in in Social Work, Human Services, Education, Human Resources or Business with a one year of experience working in human services, education, job training, vocational services, youth development or sales.
Non-degreed with a three to five years of experience working in workforce development, human services, education, job training, vocational services, youth development or sales.
Demonstrated ability to meet outcome expectations and performance indicators.
UCAN builds strong youth and families through compassionate healing, education, and empowerment. Since the Civil War, UCAN has served the most vulnerable children, youth, and families, and has grown over 145 years into a premier social service agency serving over 10,000 individuals annually. UCAN programs address the impact of trauma: with a consistent presence, meaningful programs, and unrivaled organizational diversity and cultural competence. These trauma-informed programs include clinical and counseling services, support for pregnant or parenting teens, foster care placement, a therapeutic youth home, a therapeutic day school, transitional living programs, workforce development, youth leadership development, and violence prevention. At the heart of it all, UCAN’s vision is that youth who have suffered trauma can become our future leaders. UCAN is a consistent and compassionate presence in the lives of those who are most at risk. We start with the premise that communities with challenges possess strengths upon which they can build. From this premise evolves an approach to community support that fosters collaboration with existing neighborhood resources to strengthen communities,... one youth at a time. UCAN’s community efforts provide leadership development, supportive jobs for youth, individual healing, and mentoring. UCAN's founding is rooted in spirituality. In 1869, UCAN was founded by members of St. Pauls United Church of Christ (UCC) to provide a home for orphaned children of Civil War soldiers. The UCC and its predecessors have long advocated for social justice, including the struggle for the abolition of slavery and being the first to ordain African-Americans, women, and openly gay persons as clergy. Diversity is a core UCAN value, reflected in our staff, our minority-led Board of Directors, and our clients. It is vitally important that UCAN counteract the influence of discrimination on our communities, families and youth.