Title: Recovery Support Provider

Program: In-Home Recovery Support

Reports to: Recovery Manager and Williams Outreach Project Director

The In-Home Recovery Support provider will provide support and reassurance for Williams Class Members (residents of any of the 23 SMHRFs covered under the Williams Consent Decree) who are exercising new skills, adjusting to new environments, or experiencing potential stressors in transition from a SMHRF (Specialized Mental Health Rehabilitation Facility) to independent community living. In-Home Recovery Support provider will help Williams Class Members to bridge into the community by providing care coordination and support services throughout the transition process. The In-Home Recovery Support provider will focus on tension points where Class Members need additional resources to ensure they are prepared for transition and supported in recovery while living independently in the community.

Services provided may include:

1) Temporary social and emotional support

2) Medication advocacy

3) Wellness Recovery Action Planning (WRAP)

4) Teaching coping and community adjustment skills

5) Linking class members with important community resources

6) Assisting the client with getting comfortable participating in natural community supports

7) Providing a source of encouragement and hope

General Description of Duties:

The purpose of In Home Recovery Support provider is not to conduct clinical assessments or make promises about one’s ability to transition. However, they will assist Class Members in meeting their goals to ensure transition. Under the direction of the Williams Outreach Project Director this person is responsible for:

1. Support Class Members in reaching their goals to transition.
2. Facilitate and support inclusion in services listed above.
3. Engage with Class Members during non-traditional hours and connect to their wrap around services as needed.
4. Sharing his/her recovery story as relevant to the authorized Class Member to encourage her/him to continue working on the community placement.
5. Work with program partners and the State to assure a smooth transition and ongoing services
6. Implement NAMI Chicago support programming within SMHRF.
7. Maintain official records and report to program staff as needed and scheduled.
8. Adhere to confidentiality practices and procedures per agency policies.
9. Maintain compliance with agency policies and procedures.

Other Responsibilities:

1. Assist Williams Class Members in completing and submitting SSI/SSDI applications (SOAR)
2. Assistance on NAMI Chicago’s Information and Referral Helpline, providing support and referrals to callers.
3. Participate in regular trainings and briefings to stay up to date with the mental health system.
4. Other duties as assigned by supervisors.

Qualifications:

Candidates will possess a Certified Recovery Support Specialist (CRSS) credential OR have at least 50% of the CRSS certification requirements completed.

Skills and competencies:

1. Candidate will have firsthand knowledge/experience living with a mental health condition
2. Demonstrates sensitivity and compassion
3. Demonstrates interpersonal and public relations skills
4. Understanding of local mental health resources
5. Able to travel across greater Chicago
6. Well organized
7. Basic computer skills