Summary of Position: The Chicago Avenue Manager oversees residential and case management staff and oversees on-site facilitation of services being provided through Community and Shelter programming at 1458 Chicago Avenue.
Assures service coordination and appropriate staffing
Ensures all participants are engaged in services best suited to their current needs, with a focus on relationship-building to increase engagement
Oversees Community Case Managers (CCM) and Hilda’s Place (HP) milieu staff, ensures effective communications between staff in both programs
Assigns case loads
Assigns call response work
Oversees drop-in milieu staffing
Supervises residential staff
With volunteer coordinator, deploys volunteers in Chicago Avenue programming (both drop-in and HP)
With Director of Community Programs, coordinates enrichment programming including education, employment, art therapy, spiritual needs, etc. for participants at Chicago Avenue
Oversees Chicago Avenue physical plant, responsible for ensuring facilities are properly maintained.
Adheres to the Code of Conduct and core values of Connections for the Homeless.
Performs other duties as assigned
The following qualifications are requirements for the position:
Master’s degree in social work or related field or equivalent experience
Deep understanding of principles of harm reduction and trauma-informed care, and the impact of severe mental illness on individuals and their families
2 or more years supervisory experience.
The following qualifications are highly desirable:
LCSW or LCPC certification
Experience working with populations who are homeless and in a shelter setting
Experience with private and public grant management, including metric and budget development
Valid Illinois Driver’s License
Flexible schedule – may be required to attend after hours’ meetings or respond to emergencies
Able to work independently and with diverse populations
Excellent speaking, writing, and interpersonal skills.
Must be able to pass a criminal background check and submit to or provide evidence of a recent test for tuberculosis.
Internal Number: 002
About Connections for the Homeless
Connections serves and catalyzes our community to end homelessness, one person at a time. We do this through homelessness prevention, shelter, and housing programs. In 2017, Connections has served over 1,000 individuals through our services. Based in Evanston, Connections serves 31 communities in north suburban Cook County. To learn more about our programs, please visit our website at www.connect2home.org.