Administrative Support, Database Management, Program Management
REPORTS TO: Senior Program Manager
STATUS: Exempt, Salaried, Full-time
LOCATION: Chicago, Illinois
ABOUT ALL CHICAGO:
All Chicago Making Homelessness History prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. We provide trainings, workshops, research, and analysis to help our partners apply proven strategies to prevent and end homelessness in Chicago even more effectively. Through our Community Partnerships program, we serve as the backbone of Chicago’s city-wide response to homelessness. We partner with 44 agencies and lead them through a year-round research, evaluation, strategic planning, and federal funding application process. Learn more at allchicago.org.
All Chicago supports Chicago’s Continuum of Care (CoC) which is a membership organization comprised of more than 100 organizations and individuals who drive Chicago’s citywide response to homelessness. All Chicago is considered the “backbone” of Chicago’s city-wide response to homelessness and coordinates training and financial support for over 164 housing and homeless services projects in Chicago. The Program Coordinator (PC) is responsible for providing support to the Senior Program Manager in executing the Notice of Funding Availability (NOFA) and Youth Line of Action workplans. The Program Coordinator is accountable for overseeing and providing specialized support to multiple projects relating to the completion of the CoC activities, the administration of various committees and workgroups, and other duties as appropriate. The PC is also responsible for activities including but not limited to administrative tasks, data processing and analysis, records management, the development of reports, and project planning. Position responsibilities and work volume will be established and evaluated through ongoing supervision, annual reviews, and the development of an annual professional development plan.
Continuum of Care / Programming Activities (approximately 85% of the position)
Ensure successful completion of the Housing Inventory Count (HIC), Point-in-Time (PIT) Count, Grants Inventory Worksheet (GIW), and CoC Application and Project Applications under the guidance of the Senior Program Manager
Coordinate execution of the local evaluation instruments process.
Gather, develop and disseminate program reports at a minimum on a quarterly basis to CoC partners. Create new reports as needed.
Assist with researching of HUD regulations; gather data and documents; and complete other related activities, as necessary, to support the work of the CoC.
Create HUD guidance documents, policies and technical assistance material, as necessary.
Keep current on trends and best practices on HUD CoC programming and make appropriate recommendations as needed to CoC affiliated workgroups.
Lead trainings in the community on HUD CoC programming.
Respond in a timely manner to CoC members’ inquiries regarding CoC Program rules, regulations and operations.
Develop and coordinate quarterly HUD CoC-funded Partners meetings and bi-annual All CoC meetings.
Work with the Monitoring Team, provide assistance for the provision of technical assistance and trainings for various providers and stakeholders.
Performs project planning activities, including the development of project work plans and ensuring follow up and task completion.
Support specific CoC initiatives which support the goals and priorities of Plan 2.0 and the CoC Action Agenda, as assigned by the Senior Program Manager.
Effectively and thoroughly completes data processing tasks, as appropriate, in a timely manner.
Administrative Support (approximately 10% of the position)
Coordinate with the CoC Communications Manager to disseminate relevant announcements and information to the CoC and the community at-large regarding CoC program-related news.
Collaborate with the CoC Communications Manager to manage HUD CoC listserv.Attend and provide support to the Youth Advisory Board meetings.
Other Tasks (approximately 5% of the position)
Actively participate in monthly staff and team meetings.
Assists with All Chicago events as directed.
Other duties as assigned.
Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following:
• Master’s degree in Social work, Psychology, Social Justice, Public Policy or Management or equivalent degree is preferred, a Bachelor’s degree or equivalent experience is required.
• Minimum 2-5 years of professional experience in the field(s) of homelessness service delivery and/or housing is strongly preferred.
• Knowledge and competency in HUD-funded programming is preferred.
• Knowledge using ServicePoint (an HMIS system) is highly desirable.
• Excellent skills with Microsoft Office products including but not limited to Excel, Word, PowerPoint, Outlook, and Access.
• Strong interpersonal skills, professional presence, and ability to interact with a diverse audience.
• Passion for inclusivity and diversity, and interest in being part of a multicultural team.
• Excellent professional written and verbal communication skills; ability to convey information in a clear and concise manner.
• Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities.
• Willingness to work occasionally outside of normal business hours and to take on more responsibilities as assigned.
• A strong work ethic, integrity, and the highest ethical standards are expected.
• Ability to respond effectively and professionally to inquiries, complaints, or concerns, as presented by staff, consumers, service providers, and other stakeholders.
• Work place is a smoke- and drug-free environment.
• Intermittent travel to off-site locations required.
• Position requires frequent and regular computer and phone use.
• This position requires attendance during regular business hours from 9am to 5pm, Monday through Friday. Occasional night and weekend hours are required a few times a year.
• All Chicago is an equal opportunity employer and seeks to employ qualified individuals based on individual merit. All Chicago does not discriminate against any individual with respect to the terms and conditions of employment based on that individual’s race, sex, age, religion, color, national origin, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, housing status, or any other non-merit factor protected under state, local or federal laws. Equal Employment Opportunity applies to all personnel actions such as recruiting, hiring, compensation, benefits, promotions, training, transfer, termination, and opportunities for training. All Chicago is committed to a fair and equitable workplace where everyone is a respected and valued member of the team.
Apply online with cover letter, resume and salary range requirements
Incomplete applications will not be considered. Applications will be accepted until position is filled. Position begins as soon as possible.
No phone calls, please.
Additional Salary Information: Salary is commensurate with experience. Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.
About All Chicago
On any given night, nearly 6,000 Chicagoans don’t have a place to call home. Tens of thousands more are just one unexpected setback away from joining them. Together, we can ensure that all our neighbors have stable homes. All Chicago collaboratively addresses the complex issue of homelessness through our four signature approaches.
The Emergency Fund provides critical financial assistance to people experiencing, or at risk of, homelessness or another serious emergency. We quickly provide payments on a person’s behalf for things like rent, utilities, or even bus passes.
2016 Impact: We served 3,195 households, including more than 1,350 children, with $2.7 million. 94% of clients surveyed reported being housed at the time of follow up, and 88% of clients surveyed reported that the financial assistance resolved their crisis.
Continuum of Care
The Continuum of Care is a membership group that strategizes and plans a coordinated, comprehensive approach to providing housing and services for people experiencing homelessness. We drive Chicago’s city-wide response to homelessness by providing leadership to Chicago’s Continuum of Care through a year-round ...research, evaluation, strategic planning, and federal funding application process.
2016 Impact: We secured $65 million in federal funding for 164 projects and staffed 20 stakeholder committees. Overall, Chicago’s homelessness decreased 13% from 2015 to 2016.
Homeless Management Information System
We manage the Homeless Management Information System database, which contains local data on people experiencing, or at risk of, homelessness and the services they receive. We ensure data quality by supporting more than 900 individual users at 89 partner agencies with training, reports, and helpdesk services.
2016 Impact: We analyzed and disseminated the data to drive discussion, set strategy, and make policy and funding decisions on the federal and local levels. The data is a critical component of the Ending Veteran Homelessness Initiative, which has housed more than 2,300 veterans since 2015.
The Learning Center
The Learning Center provides trainings, workshops, tools, and research to help our partners apply proven strategies to prevent and end homelessness in Chicago even more effectively.
2016 Impact: We hosted 42 trainings for more than 900 attendees on topics such as Legal Issues for Homeless Youth. We participated in Notre Dame’s research study proving that emergency financial assistance lowers instances of homelessness by 76%.