This position will perform professional child welfare casework services; review and evaluate assigned cases for service planning; formulate assessments of the emotional, social, physical/mental health needs of the families. The position will also assist in the implementation of the daily program schedule and treatment plans as related to case management, education, medical, and recreation service and compliance goals and site maintenance.
Essential Duties and Responsibilities
Assessment and Service Planning
Assess clients in need of service, develop and document TLP service plans with clients to include linkages to sources of support and external service providers as appropriate
Develop written service plans within required timeframes for each assigned case that adequately and appropriately addresses the client/family’s unique service needs
Implement client service plans, monitor service plan progress, and review progress with supervisor and DCFS as required
Program and Site Coordination
Manage the physical site compliance with DCFS and agency licensing standards
Manage the day-to-day operations of the assigned site personnel and proper delegation of tasks
Implementation of the daily program schedule and treatment plans as related to case management services
Trouble shoot for barriers for reaching program goals and provide effective solutions and communicate as necessary
Conduct monthly house meetings
Documentation and Reporting
Prepare necessary case documentation for planning, implementing and evaluating services; competes forms authorizing payment for services provided to clients, prepares other statistical and narrative reports as required
Maintain accurate, complete and timely client records as required by the agency policy and procedures.
Report client progress in court proceedings through clear written reports submitted as required, and through accurate verbal testimony.
Enter, update and maintain accurate data in the DCFS SACWIS and Profile databases, as required.
Report all possible critical incidents and unusual incidents to supervisor, management, or DCFS as required by the agency or by mandated reporting law.
Organization and Service Delivery
Build rapport with client in efforts to establish a trusting and productive relationship throughout the service
Provide linkage to other appropriate resources within specified referral procedures; secures all written agreements in accordance with guidelines established by contracting agencies and other outside sources
May be asked to provide recommendation or testimony in court regard client history
Ensure emergency and other placement services are secured along with transportation as required
Select, summarize and present case information for administrative case reviews (ACR) and Juvenile Court hearing
Recommend and obtain supervisor approval of limited financial assistance for client needs
Respond in a timely manner to all written correspondence, email and phone call inquiries regarding clients or provided services
Maintain face-to-face required contact with relevant family members through required number of home and office visits, assesses their need for services, and works on relationship building between client and family.
May be required to work additional hours or be on-call in order to fill staffing gaps or as part of a 24-hour on call schedule
Building Relationships and Networks
Engage resistant and/or mandated clients in services; develop effective helping relationships with clients and their families
Provide outreach to clients, family members and other significant people in the client’s life to maintain contact and to develop resources for the client
Participates in multidisciplinary diagnostic and technical staff conferences to assess needed services; develops and maintains working relationships with community and other state agencies; interprets agency responsibilities to the community
Contact courts, DCFS, and other service providers or community organizations to coordinate client services or to make referrals
Job Knowledge Demonstration
Knowledge of DCFS, Lakeside CC, Medicaid, COA and legal requirements for service delivery and documentation
Operate using agency procedures for providing services to clients. Explain agency services to clients and families and assists them in the utilization of all available resources.
Manage the safety of clients in current living arrangement and makes any needed recommendations and referrals for appropriate placement
Develop a working knowledge of community resources to use in serving clients and maintains productive working relationship with these resources
Professionalism and Work Conduct
Demonstrate integrity and high ethical standards, and display a positive image of the agency
Act in a professional manner at all times and maintain appropriate boundaries with clients
Demonstrate accountability for results and keeps commitments to others
Report to work, meetings, training, and job related activities prepared as scheduled and ready to participate as an active resource in meetings and on committees
Respond to clients and their families, agency staff, DCFS, service providers and other stakeholders in a timely manner and to ensure follow up that adequately addresses the need
Perform other related tasks as required
Master’s degree in Social Work or related Human Service field from an accredited college/university
Licensed Child Welfare Services Employee
Three years experience as a case manager in human services, child welfare, or crisis intervention
Access to a car and valid Illinois driver’s license and proof of valid insurance required
About Lakeside Community Committee
Lakeside Community Committee was founded in 1964 by the late Barbara Jones Green. The agency serves as an important social service and economic anchor in the communities. Lakeside has provided the community with a broad spectrum of children and family oriented programs and services.
Lakeside's main office, which is now located within the heart of the Chatham community, is highly sensitive to the community's social, economic conditions and needs. Our professional staff is uniquely qualified to provide viable solutions for quality child care.
Lakeside is proud of its strong record of broad community involvement and participation in achieving our mission. Our staff and consultants are a group of dedicated, highly trained men and women who come from all walks of life.