Case Management/Social Services, Medical & Health, Program Management
4 Year Degree
Job Scope: Choices Program Care Coordinator provides hospital and community based prescreening services to older adults and persons with disabilities to assure the appropriateness of referrals for skilled nursing facility placement and to provide seniors with information about their choices and options for community based care.
Manage and maintain a MCO caseload independently
Complete eligibility determinations for target populations for Long Term Services and Supports
Complete, in a timely and accurate fashion, clinical and programmatic documentation and reports as required by Age Options, IDOA and the Center’s policies and procedures.
Cooperate with the Supervisor of Compliance and Billing to assure timely and accurate billing
Provide care planning and service implementation for clients in both crisis and non-crisis situations.
Function as a liaison between the MCO, IDOA, consulting physicians, social services staff, hospital discharge planners, nursing home staff, clients and their families on appropriate services when necessary
Receive supervision and provide feedback regarding clinical and administrative issues as needed with manager
Conduct and complete pre/post screenings and deinstitutionalizations to determine the appropriate level of care in community, hospitals, skilled nursing and supported living facilities
Educate clients and their families on choices/options for care when appropriate
Establish and maintain a system for receiving referral information and scheduling prescreening appointments
Establish and maintain a system to provide hospital and nursing homes with necessary prescreening documentation to assure smooth transitions to care
Work cooperatively with other Choices Care Coordinators to assure coverage of hospital and community Nursing Home Prescreens
Work cooperatively with agency staff to maintain continuity of care for clients receiving multiple services
Interpret and communicate, at the service delivery level, Center policies and procedures.
Demonstrate knowledge of MCO/Choices documentation standards and capacity to meet documentation requirements.
Participate in supervision as directed with the manager and in regular performance evaluations
Participate in staff development, team meetings, and training
Ensure client confidentiality in accordance with KYC policy and HIPAA requirements.
Maintain Illinois Department on Aging (IDOA) records and documentation, act as liaison between older adults and provider
Complete comprehensive service needs assessments and care planning
Demonstrate comprehensive knowledge of geriatric issues and those effecting persons with disabilities as well as the community services, resources and benefits available to mitigate those issues
Provision of care and transition services including benefits education and access to entitlements for the target population
Maintain DOA Community Care Program Certification
Interviewing, assessment, and investigation skills with the older adult population
Meet standards of chosen transitional care models
Knowledge of geriatrics, aging and disability issues, mental health issues, community services, resources, benefits and Illinois MMAI, LTSS and MLTSS programs for the targeted population
Basic knowledge of public benefits
Demonstrate the ability to liaison with local networks, funders and partners on behalf of the target population
Maintain valid Driver’s License and auto insurance on file with human resources.
While performing the duties of this job, the employee regularly works in an office setting roughly 25% of the time. A majority of the employee’s time will be spent in the community (75%), driving to and from area nursing and supportive living facilities and occasionally client homes to perform screenings of the appropriateness of the living situation.
While in residential facilities and client homes the employee may be exposed to varying home conditions based on assigned caseload.
While performing the duties of this position, the employee travels by automobile about 75% of the time and is exposed to changing weather conditions.
Kenneth Young Center is an Equal Opportunity Employer
Bachelor’s degree from an accredited college or university in social work, psychology or a related discipline
Previous experience in the provision of social services to older persons and/or persons with disabilities
DOA Community Care Program Certification preferred
Must have some weekend availability to cover required shifts.
Kenneth Young Center is an Equal Opportunity Employer
About Kenneth Young Center
Kenneth Young Center is a 501 (c) (3) not-for-profit, comprehensive provider of mental health and senior citizens' support services. Our mission is to help people "feel good, do better and find solutions" by providing: Counseling for adults, children, families. Assessment, stabilization, linkage for adults/children in psychiatric crisis. Treatment, support, and recovery services for those with serious mental illness. Service coordination and in-home services for frail elderly persons. Volunteer opportunities. We are accredited by the Joint Commission on Accreditation of Healthcare Organizations, a nationally respected body with stringent standards of excellence in care. Kenneth Young Center offers a broad range of exciting employment and internship opportunities. All of our positions contribute directly to our mission of providing mental health and senior services to help people feel good, do better and find solutions. Our employees enjoy: Competitive pay, exceptional benefits and generous paid time off A friendly and supportive work environment Specialized rewards and recognition programs Training and skill development opportunities Challenging and diverse work assignments Personal development and career experience