At Youth Guidance, we believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly-trained staff guides kids to overcome the life and academic challenges facing Chicago’s youth. We meet kids where they are — physically and emotionally — to help them focus on their education, make positive choices, and remain on the right path toward life success.
Founded in 1924 today Youth Guidance is a leading provider of outcomes-driven programs serving more than 11,000 youth while touching the lives of more than 14,000 youth, parents, teachers, and community members.
The Program Manager oversees planning, development, coordination, implementation, and evaluation of all Community and Afterschool Program activities, staff and the outcomes sought. They will administer the program by assessing needs, making assignments, and managing programs at multiple sites where the program operates.
Assumes major responsible for ongoing communication with school personnel, social service agencies, community groups and public officials regarding program goals and objectives
Assumes assigned responsibilities that support the overall function of the agency. These responsibilities may include such activities as grant writing, public relations, community advocacy, public speaking, etc.
Supports growth and development of new school and program partnerships; works collaboratively with Director to implement improvements, strengthen program and advance departmental strategic priorities; and with the Program Management Team to advance the agency vision
Arranges or provides for all supervision of program staff
Coordinates the development and implementation of the program area
Collaborates to plan and manage the program budget, ensuring strong relationships with site partners, and address issues that impact teaching and learning
Manages financial reporting related to grants that fund the program and coordinates with Finance Office to ensure compliance with all financial documentation
Monitors program expenditures
Acts as link between the program, the school, the agency and the community
Assists in the coordination of school-based data collection and program evaluation initiatives. May suggest directions for research and evaluation efforts related to program. Accountable for submission deadlines of direct reports
Maintains focus on the achievement of key program outcomes including goals for student performance, retention, and satisfaction. Ensuring all programs are on-track for desired metrics
Assists and coordinates program staff development and provides training and technical assistance to program and school staff, as needed
Plans and attends necessary program staff meetings
Assures that all program documentation, records, and required reports for program stakeholders are prepared in a timely fashion
Serves as point of contact for finance team with regard to program area or team related issues
Provides or arranges ongoing weekly supervision with program staff, as needed. Supports, builds, and shares best practices for positive student outcomes. Provides specific guidance in the areas of professional responsibilities, prioritization, time and resource allocation
Recruits, supervises, evaluates, develops, and retains talented program team members
Other duties as assigned
Master’s Degree in public/non-profit administration, business, social work, human services or a related to area from an accredited university program is required
Minimum of five years of work experience in the education, human service, youth development, or social service field. Two years of this experience must be supervisory
Demonstrated passion and dedication to the agency’s mission and the continuous improvement of service quality
Must be self-initiating, energetic and motivated. Comfortable with ambiguous and changing tasks, and capitalizing on opportunities that arise. Willing and prepared to handle emergencies and take on unforeseen tasks
Must possess excellent interpersonal skills that excel in cultural sensitivity and respect for differences
Must function well in group and team settings. Able to be solutions-focused, task-driven and innovative in those settings
Must possess excellent written and verbal communications skills. Must have basic computer literacy skills, including word processing, e-mail, and data processing
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stoop, kneel and crouch.
The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, and viewing a computer terminal.
The employee may occasionally lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The duties performed are primarily in a school setting. Occasional need for local travel.
Youth Guidance is an equal opportunity employer and proudly values diversity. Youth Guidance does not discriminate on the basis of race, color, religion, sex, national origin, disability, veteran status, marital status, sexual orientation, or any other characteristic protected by applicable law and is committed to creating a dynamic work environment that values diversity along all of these lines. People of all backgrounds are encouraged to apply.
About Youth Guidance
At Youth Guidance, we believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly-trained staff guides kids to overcome the life and academic challenges facing Chicago’s and Boston's youth. We meet kids where they are — physically and emotionally — to help them focus on their education, make positive choices, and remain on the right path toward life success.
Founded in 1924 today Youth Guidance is a leading provider of outcomes-driven programs serving more than 8,500 youth while touching the lives of more than 14,000 youth, parents, teachers, and community members.