The Community Connections and Success Coach’s (CCSC) responsibility is to provide ongoing, language and culturally informed services and support through resource linkage and direct service to students, family members and other community service providers within the school, the community or a home based setting. The role of the CCSC is to provide direct service and support to students and their identified family members in order to resolve difficulties associated with identification of and utilization of essential services including, but not limited to, behavioral health case management, individual/family therapy, support groups, workforce development/employment, housing, food and medical/dental care. The CCSC prioritizes reducing barriers faced by students and their family members while interacting with school personnel and other community resources in the provision of year-round services to students and their families at a location of their choice (school, home or other community areas). Such a comprehensive support system has proven to greatly enhance students academically while concurrently empowering families’ in their positive within their communities.
DUTIES AND RESPONSIBILITIES:
Provide services that are language-specific to the needs of immigrants and refugees and other underserved communities.
Abide by Code of Conduct and Ethics, all other AHS policy and procedures, and all ethical standards of the professional group to which the individual counselor belongs (I.e., NASW, APA, etc.).
Provide client intake and assessment services, including social history, mental health assessment, social, community and functional assessments.
Work directly in school settings with students, both individually, families and in groups, according to their needs.
Develop treatment and rehabilitation plans in cooperation with clients, including reviews and modifications at specified intervals.
Provide case management including providing or arranging for the provision of concrete resources and services needed by the client, advocacy, linkage, support, consultation and follow-up of these services.
Arrange, provide access and follow up for psychiatric services, medication management and other medical services, as needed in conjunction with counseling and case management services.
Provide proactive prevention services such as (case management, therapy/counseling, groups, employment services etc.) at student’s home, within the community or in the school/classroom setting.
Conduct weekly groups including but not limited to - Cognitive Behavioral Interventions for Trauma in Schools (CBITS), Think First - Anger Management, Mindfulness, Processing through Art therapy and Girls/Boys Groups focusing on issues such as Relationship Building, Self-Esteem, and Building Social Supports. *Note: Location, Group Duration, Group Schedules and attendance expectations will be developed in collaboration with the CCSC and the contracted school.
Participate in the students 504 planning meetings or Individualized Education Plan meetings as needed or requested to assist with cultural and/or linguistic barriers. *Note: CCSC must be provided with an advanced notice of request for attendance to any meeting (504 Planning Meetings, Individualized Education Plan Meetings etc.) in order to accommodate for scheduling and pre planning around the needs of the school, the client and all parties involved.
Provide assistance/translation during PTA meetings and report card distribution days.
Provide crisis support to students, family members and school staff.
Provide other Rule132 (Medicaid eligible behavioral health services) to qualifying students as needed.
Provide professional development for school staff with a strong focus on Culture, Trauma Informed Care, Restorative Practices and Social Emotional Interventions within the classroom and school community.
Provide services to assist student or student’s family members in effective linkage and transition in living conditions, employment, finance, health or other arrangements consistent with supporting the student’s welfare and pro-social development.
Handle administrative and programmatic responsibilities related to agency mental health programs, especially any program to which s/he is specifically assigned.
To participate in weekly supervision, reporting all case work, especially any information that may be of a critical nature that would require immediate intervention to your supervisor. Your direct supervisor is: C&A Coordinator
Maintain client charts in a timely fashion, all required paperwork for Asian Human Services, MRO, Illinois Department of Human Services, United Way and other agency programs. Paper work includes reporting client data, writing progress notes, and reports and other internal and external reports as necessary. Paperwork must be done in a timely and accurate manner, with specific guidelines followed (e.g., timelines for assessment, reassessment, completing/updating ITPs, daily billing/progress notes on electronic medical records, Carelogic and other documentation, etc.).
Complete and status counseling notes on daily basis.
Meet assigned monthly target.
Have access to transportation on daily basis to visit school sites.
CPS background checks are required.
Work in partnership with the student, student’s family, school personnel and other community providers of holistic linkage services that extend beyond the school setting and includes support to parents and legal guardians in the following way:
Outreach to promote linkage of family members to identified resources such as employment support, legal aid and primary care providers.
Written explanation of client rights and responsibilities, availability of community resources.
Intervene with collateral sources, agencies, facilities and families on student’s behalf including working in ways that will reduce stigma of mental illness and generate more opportunities in society for client participation.
Utilize linguistic and cultural competencies to advocate for/on behalf of the child/family/guardian.
1(A) - Target Medicaid Billable Direct service hours (excludes groups) is 2 hours per 8 hour of working day.
1(B) - Target Medicaid Billable Group hours are 2 hours per 8 hour working day.
1(C) - Target Indirect Non-Billable service hours are 3 hours per 8 hour working day
2 - Target Professional Development Trainings 1 training per month.
QUALIFICATIONS (SKILLS/KNOWLEDGE AND ABILITIES):
Required Master’s Degree with experience working with mentally ill adults and/or children and adolescents, as appropriate. All staff eligible for licensure in their profession is required to obtain such license.
LCPC, LCSW or LMFT, Domestic Violence Certification
All staff that provides direct service to child and adolescent clients (age 17 and younger) is required to pass a background check through the Child Abuse and Neglect Tracking System (CANTS). All mental health staff is also required to pass the Nurse Aide Registry Verification.
Physical Requirements and Working Environment:
Be able to lift 20 lbs and under
About Asian Human Services
Established in 1978, Asian Human Services is the largest multi-cultural and multi-lingual health and social services organization in the Metropolitan Chicago areas. Its mission is to provide client -centered, quality, and compassionate services to Asian immigrants and other underserved communities so that they can fully participated in society, prosper and thrive. Specialized in healthcare, education, and employment, its professional staff is fluent in more than 28 languages and serves more than 28,000 clients throughout Illinois each year.