The Patient Navigator for the Chicago Department of Health funded PrEP Connect project will conduct outreach, provide education, and link interested patients from the target population of 18-24 year old, minority MSM and Transgender females to PrEP services at identified clinical sites. The Patient Navigator will develop relationships with their panel of patients who agree to PrEP services will assist patients in follow-up and execution of case management and medical treatment plans, address barriers to care, assist with obtaining public benefits, entitlements, provide linkage to primary care/other supportive services, and encourage participation in available educational activities offered by the project. Home visits may be required. The Patient Navigator reports to the Project Coordinator and Project Directors and is responsible for timely completion of all documentation and reports required by the project.
Principal Duties and Responsibilities:
Initiates immediate contact with patients who are identified as interested in PrEP to establish rapport and to assist with linkage to ongoing PrEP services and/or primary care services at one of the PrEP gateway/primary care sites. Completes required intake information and enters information into the required database(s).
Reminds patients of appointments and assists with addressing barriers to care such as child care and transportation.
Accompanies patients through their first visit to the PrEP gateway/primary care site to orient them to the available services and how to access them
Follows-up to assist patients in accessing their second and subsequent visits for medical and supportive services.
Assists patients in understanding their case management and treatment plans and in following through as necessary.
Communicates with the Project Coordinator about individual client’s needs and concerns.
Assists patients in applying for public benefits and entitlements (i.e. reminding of the need to bring necessary documentation to the next visit).
Arranges for transportation to medical and other appointments.
Shares knowledge and education to improve patients’ knowledge and attitudes toward HIV.
Conducts home visits as necessary to provide peer support and to assist with overcoming barriers.
Enters data into the project’s database at the direction of the Project Coordinator.
Participates in administrative and staff development meetings.
Assisting in the coordination of and participating in scheduled educational and community forums
Required: Qualifications, Skills: Minimum of a high school diploma or equivalent. Excellent interpersonal and organizational skills. Moderate computer skills. Ability to work with culturally, racially and ethnically diverse clients that includes young adults (ages 18-24) and staff. Valid driver’s license and car insurance. Availability to work evenings and weekends as needed.
Preferred: Qualifications, Skills: Familiarity with PrEP, and common sexually transmitted infections. Bi-lingual (Spanish/English) strongly preferred