The Community Health Worker (CHW) works under the supervision of the American Cancer Society to support the provision of care individualized coordination services for the CCHHS breast cancer screening program participants. The CHW helps the patients navigate the health care delivery system, advocates on their behalf and works to reduce barriers that interfere with the patient’s ability to successfully complete the breast cancer screening process.
Complete the American Cancer Society’s Community Health Worker and Navigation training learning methods to bring awareness to early breast cancer detection and motivate and encourage women to receive the recommended screening.
Provide education to screen-eligible patients about breast cancer screening options by delivering key message points and health-related content to patients using culturally sensitive and appropriate methods.
Offer guidance and emotional support to patients regarding decisions to be screened for breast cancer.
Provide educational instruction and materials in the patients’ preferred language.
Arrange necessary appointments with patients, connecting women to low-cost or no cost cancer screening services
Provide preparation for screening procedures and assess any potential patient barriers to attending a screening mammography.
Reduce structural barriers (i.e., transportation assistance, translation services, assistance obtaining mammogram films, education and referral to health care coverage, etc.) to accessing breast cancer screening services.
Ensure adherence to mammogram appointments through reminder calls and letters to patients to remind that they are due for screening.
Develop list of patients due or overdue for screening mammography at GMC and Oak Forest Health Centers.
Ensures results of mammograms are communicated to primary care providers who follow up on recommended diagnostic examinations.
Perform follow-up phone calls to patients after screening to assist will understanding results and recommended next steps.
Recontact patients who do not attend appointments. Propose orders to physicians for patients needing a screening mammogram order.
Complete all necessary electronic records, reporting and paperwork as necessary.
Hold monthly strategic team meetings to review process and workflow.
Meet with clinical staff at both sites weekly to provide pertinent updates to increase patient participation.
Attend health education training programs or related conferences.
Coordinate and host breast cancer awareness events.Job Qualifications
High school diploma or GED.
One (1) year of experience performing health risk screenings, providing health education or supporting linkages to community-based resources for a health care organization or community based social service agency.
Valid Illinois driver’s license and mandatory vehicle insurance as required in the State of Illinois (In accordance with the Code of Ordinances of Cook County, Illinois codified through Ordinance No. 16-0692, enacted February 10, 2016 (supp. No. 32) Sec. 2-673).
Previous experience with software and computers, i.e., word processing, appointment scheduling, Microsoft Office.
Genuine concern for health equity and justice, along with an interest in advocacy on behalf of the underserved.
Cultural competency expressed via experience and interest in working with (culturally, economically and educationally) diverse populations, along with ability to work in low resource environments.
Flexible, adaptable to change and the ability to work independently as well as integrate as part of a team and part of clinic flow.
Resourceful and resilient, innovative problem solver and motivated learner
Friendly, cooperative, passionate and compassionate.
Respects individuals’ rights to participate in screening.
Respects individuals’ confidentiality.
Strong interpersonal, communication and organizational skills.
Healthcare background preferred.
Bachelor’s degree from an accredited college or university
Graduate of a Community Health Worker (CHW) Program
Knowledge, Skills, Abilities and Other Characteristics
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups.
Ability to track meetings, appointments and emails in Microsoft Outlook