The Health Benefits Specialist provides assistance, outreach and education relating to Medicaid, the Illinois Health Insurance Marketplace and the Affordable Care Act in a manner appropriate for their client population.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provides in-person assistance to all individuals and small employers seeking to complete an application and enroll in a Qualified Health Plan or other health program for which they are eligible.
Maintains expertise in eligibility, enrollment and relevant program requirements.
Assist with health fairs, outreach events and marketing campaigns promoting the Illinois Health Insurance Marketplace, the Affordable Care Act and the new health coverage opportunities available to Illinois consumers.
Facilitate selection of private health plan on the Marketplace or, when appropriate, a public insurance plan.
Provides education and support for post-enrollment activities.
Provide information in a manner that is culturally and linguistically appropriate to the needs of the population being served by the Illinois Health Insurance Marketplace, including uninsured and under-insured individuals.
Report qualitative and quantitative information to the Health Benefits Program Coordinator on a regular basis.
Reports to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor.
Engages in all offered training, consultations and supervisions made available. Fully and professionally respond to and implement directives and advice offered by all supervisory and training personnel, as well as professionally offered feedback from coworkers.
Perform other duties as assigned.
High School, GED or comparable diploma is required
Bachelor's degree is strongly preferred.
Complete/Pass Federal and State training requirements
Active Certified Application Counselor Licensure
Comprehensive command of various software and technologies.
Exceptional organizational skills and detail orientation.
Must be able to respond to patients with non-judgmental empathy.
Must be able to maintain confidentiality of services.
Must have strong numbers aptitude.
Bi-Lingual (Spanish) preferred.
About Greater Elgin Family Care Center
Greater Elgin Family Care Center (GEFCC) is a 501(c)3 non-profit organization serving the medically uninsured, underinsured and publicly insured residents of Elgin, Streamwood, Sycamore and McHenry, Illinois, and surrounding communities. GEFCC is currently accredited through the Joint Commission and provides comprehensive medical, dental, and behavioral healthcare.Currently, GEFCC offers:- Well Child Care- Physicals and Immunizations- Sick Care- Child, Adolescent & Adult Psychiatry/Behavioral Health- Chronic Disease Management- Women's Health Care, Including OB- Preventive Care Services- Specialty Clinics- Specialty Education- Laboratory Testing- Diagnostic Testing- WIC Services- Medical Case Management- Family Case Management- Preventive and Restorative Oral Health Care.