Asian Human Services Inc. is an equal employment opportunity employer dedicated to the fair and equal treatment of all of its employees without regard to age, gender, race, color, religion, creed, national origin, ancestry, sexual orientation, disability, political or union affiliation, maternity status, parental status, military or veteran status, or any other basis prohibited by law.
The Case Manager will work with Youth Career Pathway (YCP) clients throughout the program by conducting intake and assessments, prescreening and enrolling client in healthcare training, providing barrier reduction services, providing supportive services, tracking program progress, insuring clients meet program requirements, and insuring clients gain and retain full-time employments for 90-day retention during the initial employment period.
Duties and Responsibilities:
Conduct weekly group orientations for YCP customers to explain program guidelines and assess client needs
Develop responsibility and service plans with customers, including reviews and modifications when appropriate.
Create Individual Employment Plans for YCP customers which include a review of work experience, identifying ITA training, identifying employment barriers, setting employment goals, and assigning clients to program activities.
Direct customers to and develop additional in-house and external resources for housing, child care, clothing, and any additional service needed to resolve barriers.
Maintain both physical and electronic client records including intake information, time sheets, certifications, progress notes, job search records, and any other pertinent information.
Issue support services such as transportation and uniform reimbursement for active participants.
Conduct weekly and monthly in-person case management meetings with active clients to assess program progress and resolve any issues.
Complete monthly reports on client progress and submit change reports to Program Manager
Develop career pathway plans with newly employed clients and include follow-up to insure success.
Maintain client relationships throughout the initial subsidize and unsubsidized employment period to collect time sheets and wage verification and insure 90-day job retention by resolving barriers.
Prepare program-related documents and reports as requested by the Program Manager and/or DCEO.
Collaborate with collateral resources, agencies, bureaus, facilities, and other entities on behalf of customers and their families.
Serve as a team player by maintaining open communication with the entire staff and assisting other staff when needed.
Participate actively in program-related conferences, seminars, workshops and training as needed.
Bachelor in a social science or related field or equivalent experience.
Experience in career counseling and workforce development.
Experience working with low-income adults.
Ability to work 9am-5pm Monday through Friday in an office environment.
Excellent writing, typing, computer and phone skills.
Knowledge of MS Office.
Ability to work in a team environment.
Organized and efficient in record keeping and updating.
Conflict resolution skills.
Customer service skills.
About Asian Human Services
Established in 1978, Asian Human Services is the largest multi-cultural and multi-lingual health and social services organization in the Metropolitan Chicago areas. Its mission is to provide client -centered, quality, and compassionate services to Asian immigrants and other underserved communities so that they can fully participated in society, prosper and thrive. Specialized in healthcare, education, and employment, its professional staff is fluent in more than 28 languages and serves more than 28,000 clients throughout Illinois each year.