This dedicated EIS Specialist is a member of a multidisciplinary coordination team consisting of an EIS Specialist, Medical Case Manager, Non-Medical Case Manager, Data and Quality Manager, and a Peer Navigator. The EIS Specialist will provide enhanced care coordination services to persons living with/ affected by HIV/AIDS. The EIS Specialist will conduct HIV Testing, outreach, recruitment and linkage to care services on the Westside of Chicago. Once HIV status is identified, the EIS specialist will facilitate enrollment services to biomedical prevention services ( e.g., PrEP, PEP) if negative or Outpatient/Ambulatory Health Services for confirmed positives. EIS specialist will assist with client eligibility verification and assistance with enrolling into Medical Case Management. Clients may be engaged or referred from HIV testing, varying points of entry or other human/social service providers. The EIS specialist will conduct health education/literacy training to newly diagnosed and returned to care clients during medical appointments and outside of clinic. Appropriate specialty care referrals will also be made on the behalf of the clients, externally and internally. The EIS Specialist will conduct retention/case finding activities under the supervision of the Patient Care Manager to locate newly diagnosed and lost to care clients. The EIS Specialist will initiate community outreach on the Westside of Chicago to identify new testing sites, points of entry, and linkages with other community based organizations. The EIS Specialist will also supervise a team of peer educators who will assist with community outreach, HIV testing and health education.
Conducts outreach, recruitment, HIV Testing, pre/posttest counseling, and risk reduction counseling on at risk populations on the Westside of Chicago.
Participates in HIV testing offsite at local partner site on Wednesdays and monthly HIV testing at additional linkage partner.
Conducts linkage to care, health education/literacy assessment, specialty care referrals and enrollment and eligibility verification activities on newly diagnosed persons and or out care persons.
Participate in weekly case conferences and planning with care coordination team in person or by phone.
Develops a service plan of action for meeting client’s assessed needs, documents health education sessions, and completes accurate charts and electronic medical records in preparation for Ryan White CDPH Audits.
Coordinate linkages and service delivery with external community based organizations.
Make referral and linkages to HIV medical care, assist client with gathering necessary identification and/or birth record documents, residency documentation and income Verification).
Eligibility documentation for Ryan White services (including but not limited to
Enters client encounters and services delivered into the CAREWare System and electronic medical record as prescribed under this enhanced care coordination model.
In collaboration with the multidisciplinary team, conducts retention and case finding activities weekly to identify lost to care and newly diagnosed clients.
Coordinates health education sessions with the assistance of peer navigators to help newly diagnosed clients navigate the HIV system.
Makes appropriate referrals to PrEP and PEP services and documents enrollment.
Supervises peer educators and their service delivery.
Manages condom orders and community distribution.
Monthly reporting of EIS efforts.
Makes appropriate referrals to CBC Prevention for positives program.
Education / Qualifications:
Bachelor’s degree is required for this dedicated position, however, an associate degree and at least two years’ experience in HIV related health services to be considered.
Knowledge of and experience in HIV care and support services and/or a similar or related field preferred. A minimum of one year of CDC, IDPH, or CDPH training in HIV Prevention and Education, HIV Testing & Counseling is required. CDPH or IDPH HIV test counselor certification required.
Candidate must possess:
Excellent communication, interpersonal, organizational, and time management skills. Ability to assist clients with diverse psychosocial needs. Motivation and self-direction; ability to prioritize competing responsibilities. Skills related to leadership, motivation, group dynamics, and client retention. Computer competency, including the ability to enter and access data relevant to program, required. Ability to work as a member of a care coordination team as well as autonomously in meeting client. Ability to work with other community-based human services organizations. Sensitivity to populations at increased risk for HIV transmission (through injectable drug use, men who have sex with men, exposure to an intravenous drug user, high-risk sexual activities such as commercial sex, street, and homelessness). Sensitivity to ethnicity, culture, gender, sexual orientation, values, beliefs, and behaviors. Flexibility with client's priorities, evolving needs, and goals. Ability to enter and track data through internal data system (CareWare/PROVIDE/Electronic Medical Records). Ability to meet deadlines. Possession of valid State of Illinois Driver's License with appropriate auto insurance and proof of access to a private vehicle for day to day job performance is required for this position.