The Data Entry Operator accurately inputs all the details of donor transactions and requests into the donor database. The Data Entry Operator knows all coding and tracking systems in order to provide a full profile on each donor. Follows daily mail opening procedures in support of the Agency and the operations of the Agency Advancement Department.
This is a full-time position. The schedule for this position is flexible working Monday-Friday.
Mercy Home for Boys and Girls is an Equal Opportunity Employer.
Accurately record all details of donor transactions while posting any type of job batch, including Mercy Home, Police Chaplain and Kolbe House.
Accurately record all details of donor transactions while posting “Web” batches.
Accurately record all details of donor transactions while posting “Sunday Mass” batches.
Perform all duties as necessary as lead poster for specific events.
Distribute daily “Un-posted Batches” report.
Perform accurate verification of manual deposit balancing.
Accurately proof any letters printed by Mission Press.
Accurately post United Way and any 3rd party transactions.
Perform transaction reversals and donor record merges.
Learn and use all coding, tracking systems to provide a full profile on each donor.
Updating donor records and entering communications from returned mail and general (AX) mail.
Understand the mail appeals streams.
Meet deadlines promptly.
Enter data in Portfolio, Excel, Word or any other computer programs.
Scan the contents of each envelope for pertinent tracking and code and separate into various job categories needed for data entry.
Prepare bank deposits in conjunction with the needs of the Finance department and electronic banking.
Insure that any manual / cash bank deposits balance.
Insure that any manual batches balance with the deposit(s).
Track any discrepancies before the opened mail leaves the Mail Processing Center.
Assist in other work tasks, e.g., filing, preparing mailings, etc.
Be aware of the importance of this role as a "representative" of the President through all dealings with clients via all correspondence, via the phone or in face-to-face meetings.
Immediately report malfunctions of the computer hardware or software.
High school diploma.
Ability to type accurately.
Ability to write notes, memos, and instructions in English, and preferably Spanish.
Ability to sort and handle mail, categorize donor mail quickly and thoroughly.
Ability to use calculator and mail processing equipment.
Ability to accurately count cash and operate a coin counting machine.
Experience with data entry of scanned documents preferred.
Experience with scanning hardware and CRM preferred.
Working knowledge of MS Office.
Good judgment and swift decision making ability.
Able to work as needed, including required mandatory overtime and departmental seasonal needs.
Willingness to work extra hours when needed.
Regular and predictable attendance.
Ability to schedule time off during “non-busy” seasons.
Self-starter in team atmosphere.
Ability to maintain confidentiality.
Flexibility to change tasks and/or assignments, especially on short notice.
Ability to lift and/or move up to 15 pounds.
Is mature and sensitive to cultural and individual differences.
Commitment to the mission, values, and goals of the Agency.