SUMMARY

The Clinical Operations Manager is accountable for the oversight of delivery of care on a daily basis, coordinating and delegating care to ensure smooth health center operations and excellent patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provides daily management and oversight of clinic support staff and operations at multiple health center(s).
• Ensures compliance with GEFCC Policies and Procedures and all other applicable laws and regulations.
• Responsible for the implementation, education and on-going compliance of Joint Commission Standards.
• Assists in development, interpretation and implementation of new policies and procedures.
• Responsible for the hiring, orientation and training of new employees.
• Responsible for ensuring staff competency in performing clinical tasks and procedures.
• Promotes and maintains a professional and positive work environment.
• Provides all forms of leadership, supervision, direction, training and role modeling to all subordinate staff.
• Facilitates the schedule management process according to health center needs.
• Demonstrates professionalism on a daily basis.
• Develops and engages in continuous Quality Performance Improvement activities as it pertains to patient care, which results in the continuous quality improvement of patient care and the development of new services.
• Engages and facilitates community outreach activities including health education to community organizations.
• Report to all scheduled work sites and shifts on time and fully prepared to engage in all job responsibilities; location of work sites and shifts will change at the discretion of the supervisor.
• Engages in all offered training, consultations and supervisions made available. Fully and professionally respond to and implement directives and advice offered by all supervisory and training personnel, as well as professionally offered feedback from coworkers.
• Perform other duties as assigned.