Access Living seeks a Business Development and Training Specialist for its Disability Inclusion Institute. This role requires skills in sales, marketing, training, and project management. The Specialist will help develop, run, and grow Access Living’s Disability Inclusion Institute, a business training and consulting program. The fee-for-service program will guide Chicagoland businesses and other entities on disability-related access, accommodations, and inclusion. The Specialist will develop a sales plan to grow the program, and will be responsible for managing external requests for disability inclusion consulting. He or she will also be part of building, organizing, monitoring, evaluating, archiving, and conducting the trainings. The Specialist will work closely with, and will be supervised by, the Director of Communications. Specific duties include:
Develop prospective client list and plan for engagement
Promote the program to targeted businesses and nonprofits
Perform cost-benefit and needs analysis of new and existing customers
Using knowledge of the market and competitors, identify and develop the unique selling propositions and differentiators
Close sales by means of excellent customer service and salesmanship
Develop strategies for more effective sales closing, share with team
Maintain positive business and customer relationships
Prioritize and/or escalate client questions and concerns to increase client satisfaction
Source and develop client referrals
Work with Access Living staff to integrate a fee for service component into existing training offerings
Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels
Meet or exceed quarterly sales goals
Continuously improve through feedback
Attend industry functions, sometimes after hours, such as association events and conferences, and provide feedback and information on market and creative trends
Conduct direct, on-site sales pitches to potential clients.
Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
Develop promotional marketing materials for the Disability Inclusion Institute
Market Disability Inclusion Institute to area corporations and other entities – writing training/project proposals as needed
Identify business cultivation events and opportunities such as the SHRM conference, etc.
Develop promotional events for the institute, such as ‘lunch and learns’ on relevant topics to establish Access Living as an expert in disability inclusion
Develop speaker’s bureau of internal and external subject matter experts to support Access Living’s work
Coordinate logistics and support for offsite and onsite disability inclusion trainings/consulting
Refine and continually update awareness curriculum focused on workforce inclusion of people with disabilities
Conduct in-person trainings at Access Living and on-site at client locations as needed.
Track personal appointments, status reports, and sales
Ensure internal accountability processes are met such as database entry and quarterly reports
Other support duties as assigned
Qualified candidates should have a majority of the following qualifications:
Undergraduate Degree is required
Experience (personal or professional) working with people with disabilities is preferable
Excellent written and public presentation skills to connect with a range of individuals, companies and organizations
Knowledge and familiarity with the disability rights movement and independent living movement is preferred
Experience creating public presentations and evaluating their effectiveness;
Familiarity with social media platforms
Ability to travel throughout Illinois
Ability to work in a fast paced environment under deadline
Equipment: Computers, fax, copier, online data web applications, Microsoft Office suite, and software experience, including power point and design, required.
Physical Demands: Ability to operate computer, and travel mainly within Cook County.
People with disabilities and members of other minority communities, are highly encouraged to apply.
Able to get to and conduct frequent onsite sales pitches and trainings.
Ability to travel. Access Living offers excellent benefits, vacation, sick leave, and holiday schedules.
Resumes accepted until position is filled.
People with lived experience of disability strongly encouraged to apply.
Salary Range: $49-$55K Annually.
About Access Living of Metropolitan Chicago
Access Living is a disability rights organization.