“La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.” La Casa Norte’s mission and philosophy of service is to impact the social issues of homelessness at the individual and community levels.
This is a full-time position working Monday through Friday, 9AM – 6PM and/or 10AM – 7PM. Eligible applicants will be available to work some evening hours and one Saturday per month as needed. This position is on-call 24/7.
Expected Goals and Objectives
Goal One: Manage properties owned by La Casa Norte. These include:
Maintain rent ledgers for all properties owned or leased;
Establish and maintain rent collection procedures;
Tracks lapses in rental payments and provides updates to the Palante Program Coordinator and Director of Finance
Has a strong working knowledge of legal tenant and landlord rights and responsibilities in the City of Chicago;
Is responsible for screening tenants; i.e. credit checks and criminal background checks;
Provides written notification regarding acceptance or rejection of tenant’s application.
Establishes and manages procedures pertaining to managing tenant complaints; e.g. noise, maintenance requests and handling emergencies; i.e. develop & maintain vendor lists as needed for repairs beyond the purview of LCN Operations’ Associates.
Leads eviction prevention activities in conjunction with Palante Program Coordinator; Executes Eviction process as required.
Managing move-ins and move-outs: Move-ins: is responsible for maintaining move-in procedures to minimize risks for infestation. Move-outs: Is responsible for unit inspection, checking for damages and determining the amount of security deposit to be returned to the tenant. Prepares units for next occupant within three or five days of vacancy
Maintenance & Repairs:
Maintain LCN owned property and ensure it is in safe and habitable conditions. Ensure units are always able to pass the terms of safety inspections established by the Chicago Housing Authority.
Establish, maintain and document preventive maintenance inspections;
Establishes and tracks work orders for routine maintenance, repairs to the facility and units within, and maintains the building to be in compliance with LEEDS Silver Certificate standards.
Goal Two: Manage properties leased by LCN. These include:
Building and maintaining relationships with private landlords, lessors of LCN’s program facilities and other housing providers; expanding LCN’s landlord portfolio and promoting their support of LCN’s Mission and programs.
Creating and maintaining a housing resource database containing available market-rate and affordable housing.
Reviewing proposed leases from landlords to ensure terms and rent are fair, reasonable and in accordance with the law.
Advocating with landlords for clients with rental barriers such as prior evictions, poor credit, and criminal history.
Negotiate solutions to crises with landlords concerning repairs and maintenance of LCN operated facilities and LCN clients’ units as appropriate.
Coordinate repairs to leased units with the Operations Associates.
Maintain documentation of apartment inspections and repairs made.
Goal Three: Administration of Property Management. These include:
Manage risk and ensure compliance with all applicable rules and guidelines pertaining to accessing HUD funds for leasing dollars as well as ensuring compliance with the covenants in properties that LCN leases.
Negotiate leasing terms as needed for facilities that host LCN programs.
Work with the Director of Finance to ensure at least quarterly tracking and spend down of HUD leasing and operations dollars to ensure all HUD funds for these line items are spent at each grant’s year end.
Work with the Director of Finance and Executive Director in annual budget development for leasing, operations and capital expenses related to LCN facilities.
Tracks work flow and quality of work performed by the Leasing Specialist. Provides regular and documented supervision and support to the Leasing Specialist in his/her relationships with landlords and tenants.
Goal Four: Communication & Recordkeeping
Works and communicates effectively as a member of the La Casa Norte team of service providers including direct care personnel, Program Coordinator, and Leadership. Attend weekly Palante Supportive Housing Team Meetings and work effectively with the Palante Supportive Housing Coordinator to maintain awareness of tenant issues and work towards agreed upon plans of action to help tenants maintain housing stability.
Maintains complete and supporting documentation of all pertinent activities in accordance with the requirements of external funders (HUD, CHA, and auditors) and internal policies.
To contribute to the overall success of LCN by:
Attending weekly staff meetings and case review meetings
Participating in on- and off-site staff trainings, workshops and outreach events as needed
Participating in LCN’s fundraising events
Working in a team approach to deliver existing programs and to develop new programs
Performing other duties as needed
Demonstrated desire and understanding of work with youth, families and individuals that are homeless or at-risk of becoming homeless, in accordance with La Casa Norte’s philosophy and values.
Demonstrated ability to work effectively with landlords, property owners and vendors.
15 hours of approved instruction related to leasing residential property.
Licensed leasing agent in the State of Illinois.
Knowledge and Skills
Bachelor’s degree preferable; High School diploma or equivalency required.
Bilingual strongly preferred (Spanish and English).
Working knowledge of Microsoft Office Suite.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Desire, creativity, and flexibility to work in a fast growing agency.
Willingness to work flexible hours as needed and have impeccable attendance.
Must have a car and valid driver’s license.
Ability to handle various projects concurrently.
La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability. While performing the duties of this job, the employee is regularly required to talk or hear, sit, use hands, reach with hands and arms, stand, walk, walk up and down stairs, lift and/or move up to 25 pounds.
Please send resume, cover letter and salary history to the following: Email: email@example.com or Fax: 773-342-4253