The Chief Clinical Officer (CCO) is responsible for the development and oversight of all of BEW’s clinical activities and services. The CCO will organize and administer all of BEW’s clinical programs. The CCO must work toward the integration of existing programming to ensure the best coordination of services possible. A major goal for the CCO is to organize the clinical operation in a manner that facilitates each clinician's capacity to spend productive time with his or her clients. The CCO is responsible for being aware of trends and needs in the behavioral health field and local communities, and for subsequently making recommendations regarding the direction of BEW’s programming, in light of those trends and needs.
Duties and Responsibilities
Directs the clinical and administrative activities of all clinical programs, either directly or via supervision of key personnel;
Provides structured supervision for all direct reports, following agency guidelines;
Sets annual departmental and overall clinical operation goals, with clearly defined steps for achievement;
Develop and implement a plan to formally measure the impact and success of services delivered and recommend programmatic changes based on information gathered;
Oversee collection and reporting of clinical quality metrics and clinical outcomes; Revise and update CQI metrics as needed;
Ensures adherence of clinical programs to applicable standards of funding, licensing or accrediting agencies;
Monitors changes in applicable laws, regulations and certifications and brings clinical programs in line with these, within the standards set by our own mission and values;
Promotes the mission and values of BEW and ethical and effective clinical practices via supervision, training, clinical staffing and committee participation;
Serves as "mission touchstone" in organization development discussions; ensures that the integrity of clinical programs is at the forefront of discussion during Executive Team deliberations;
Reviews and monitors clinical documentation of all clinical employees including progress notes and chart documentation to ensure that documentation meets the clinical quality requirements of all funders and creditors as well as BEW’s timelines;
Assists direct reports in identifying employees who are not performing at expectations; develops training plans for employees; follows progressive disciplinary actions as warranted including terminations;
Ensures that new clinical staff are being properly oriented and trained to provide quality services to consumers;
Ensures ongoing training for clinical staff to strengthen services provided;
Oversees the agency's clinical training programs. Facilitates relationships with educational institutions and key staff in the training program. May provide direct training and/or supervision of students;
Participates in assigned meetings and committees;
Interprets BEW’s policies for all direct reports and clinical staff;
Acts as the most clinician staff at BEW; responds to crisis calls from direct reports, staff and clients in a timely and effective manner
Represents BEW in a variety of external meetings and committees; networks with other executives; brings new funding ideas and resources to BEW
Participates in program administration including grant writing, development and program planning; Develop clinical data for grant and contract proposals;
This job description reflects the assignment of some essential functions of the job; however nothing restricts management’s right to assign or reassign duties and responsibilities to the job at any time.
Master's Degree in Social Work, Counseling or related field;
Credentials qualifying for LPHA according to State of Illinois;
Must be licensed in Illinois as an LCSW, LCPC, LMFT, Phd;
Excellent clinical supervisory and administrative management skill;
Four to ten years related experience with progressive supervisory and administrative experience;
Extensive knowledge of mental illnesses and substance use and their diagnosis and treatment, including experience with dually diagnosed populations;
Extensive knowledge of trauma-informed services;
Experience and ability in managing crises;
Clinical Records (ECR);
Service oriented, empathetic and able to interact and develop rapport with a diverse population;
Must pass mandatory background checks which will include verification of references, and pre-employment drug screen.
SUBMIT RESUME AND COVER LETTER. RESUMES WITHOUT COVER LETTER WILL NOT BE CONSIDERED.
Internal Number: 0000
About BOBBY E. WRIGHT COMPREHENSIVE BEHAVIORAL HEALTH CENTER
Bobby E. Wright Comprehensive Behavioral Health Center (BEW) provides a holistic, evidenced - based approach, towards positive mental health in the home, at work and in the community. Our mission is to improve the quality of life for Chicago’s Westside residents by providing the highest quality of mental health, substance abuse, victim assistance, and intellectual disability services to children, adolescents, and adults within a cultural context that is sensitive to the community.