POSITION TITLE: Case Manager – AFC Samaritan Project
REPORTS TO: Support Services Director
POSITION DESCRIPTION: Provide support services and linkages to appropriate community services designed to assist clients achieve goals related to self-sufficiency and economic independence. Provide comprehensive assessment, linkage, and referral services to clients in the AFC permanent supportive housing program. Serve as an integral member of the Support Services Team designed to support stable housing and self- sufficiency among formerly homeless individuals and families.
DUTIES AND RESPONSIBILITIES:
Provide education on tenant rights and responsibilities.
Assist clients with locating appropriate housing and landlord negotiations.
Assist with mediating any housing issues that might arise.
Build relationships with community organizations/partner agencies.
Work in coordination with external AFC partners to achieve client housing stability.
Link individuals to services that support goals leading to stability.
Take an individualized approach to self-sufficiency planning with clients.
Implement client engagement strategies that strengthen the case management relationship.
Provide assertive case management services to a case load of men, women, and families, who have issues related to homelessness, including: recovery, harm reduction, medical needs, employment, developmental needs of children, and mental health.
Perform home visits on a regular basis with client caseload.
Maintain client files according to agency standards.
Actively participate in staff meetings and staff development opportunities.
Participate in program planning and evaluation.
Enter and track data through Client Track.
Perform all required reporting functions.
Assist with facilitating HOW client groups and workshops as assigned by supervisor.
Ability to work flexible hours according to program needs.
Assist with advocacy, outreach, and development efforts.
Participate in all relevant HOW meetings and trainings.
Perform other duties as assigned.
EDUCATION REQUIREMENTS: Bachelor’s degree social services or related field.
RELEVANT WORK EXPERIENCE:
Minimum one-year experience in a social service-related position
Able to work in Microsoft Office
Excellent verbal and written communication skills
Excellent organizational ability
Excellent research abilities
Comfortable working within a collaborative team setting
Must be able to communicate effectively with people of diverse backgrounds and needs
Bilingual English and Spanish (preferred)
Must have a valid driver’s license and proof of insurance and a reliable car
Must pass applicable background checks
Ability to lift 25 pounds, and walk up and down stairs
Must complete and pass CANTS screening
STARTING SALARY: $35,000
WORK SCHEDULE: Full-time; regular business hours with occasional nights and weekends.
*HOW is an Affirmative Action, Equal-Opportunity Employer.
This job description is not intended to be all-inclusive, and employees shall perform other duties as appropriate. HOW reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment. All employees must pass applicable background checks.
I understand the above duties and responsibilities and agree to perform them to the best of my ability.
Internal Number: Ross5.29.2019
About Housing Opportunities for Women, Inc.
Since 1983, HOW has been a leader in permanent solutions to homelessness. Through prevention strategies; expanded, affordable, supportive housing; and individualized support services we have helped thousands take back their lives. HOW operates under the Housing First Model, which ensures that homeless individuals are housed as quickly as possible, and then provided with tools for success and self-sufficiency.