The Program Assistant is responsible for supporting the Adult Program Coordinator in the organization and implementation of adult programs for the Library. The Program Assistant is also responsible for providing administrative support to the Programs and Outreach Department, and attending and facilitating programs, on- or off-site, making sure the program runs safely and smoothly.
ESSENTIAL RESPONSIBILITIES & DUTIES
Assist with organizing, staffing and evaluating Library programs for adults. Attend and assist with adult and family programs, including off-site programs. Act as primary contact for and coordinate needs of outside organizations that hold recurring events at the Library. Respond to and follow up on program proposals from the public. Provide general administrative and clerical support including communication with presenters, data entry, proofreading, financial tracking, vendor management, room scheduling, compiling statistics and reports, and posting department schedules. Assist with special projects and events under the direction of the Programs and Outreach Manager or the Adult Program Coordinator. Maintain department supplies and forms, order from central supply or Graphics department. Treat all patrons and employees fairly and with an open mind; maintain patron and employee confidentiality. Communicate problems that arise with supervisor or designee; particularly situations where patrons are not following Patron Code of Conduct. Communicate clearly in English, either in person, on the telephone and in writing; maintain the ability and patience to understand and be understood by non-English speaking patrons. Keep apprised of Library programs, policies and procedures, and building layout to most effectively assist patrons. Maintain working knowledge of computer systems and technology needed in the position or as an employee. Abide by the Standards of Excellence for employees, and the employment policies and procedures of the Library. Cope with the stress of the job and get along with coworkers. Attend meetings and training as required or requested. Other duties as assigned.
The successful candidate will have: flexibility with scheduling; strong people skills; strong customer service orientation; the ability to respond to patron and presenter needs quickly and with sound judgment; strong written and verbal communication skills; strong organizational skills; detail-oriented skills; the ability to accept and adapt to new technologies; the ability to work and solve problems independently.
Additional Salary Information: This position provides for a flexible schedule, for 20 hours per week with evening and some weekends.
About Schaumburg Township District Library
Schaumburg Library is a place to follow your passion, discover something new and create a bridge to your future. When you have a spark of curiosity about a subject, we’ll help you learn more. Whether you’re searching for a job, or looking to boost your career, we’ll get you on the path to success. When you’re looking to connect, interact, explore or create, we’re here to engage with you and empower you. Schaumburg Township District Library serves around 130,000 residents in Schaumburg Township. Each year, more than 1 million visitors come through the doors of our three branches. Come check us out!