Case Management/Social Services, Program Management
4 Year Degree
The Case Manager assists residents with advocacy issues, financial benefits referrals, transitional or permanent housing placement, and other needed social services.
Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
Handle case assignments, draft service plans, review case progress and determine case closure
Help clients achieve wellness and autonomy
Facilitate multiple care aspects (case coordination, information sharing, etc)
Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
Develop effective working relations and cooperate with medical team throughout the entire case management process
Interact with patients to keep track of their progress and to ensure satisfaction
Record cases information in HMIS, complete accurately all necessary forms
Assess and address motivational and psychosocial issues
Adhere to professional standards as outlined by protocols, rules and regulations
Bachelors degree; a basic understanding of human behavior, motivation, psychology and the delivery of social services; demonstrated ability in communication, collaboration, conflict resolution and case management skills; minimum of 3 years work in the area of case management assessment and service planning and implementation with highly vulnerable clients; training and preparation for working with HIV/AIDS positive clients.
About The Boulevard of Chicago
For more than 25 years, The Boulevard of Chicago (formerly Interfaith House) has been a recognized leader in the network of organizations working to address the challenges faced by Chicago’s homeless population. The Boulevard is a unique organization, dedicated to helping homeless men and women with medical recovery needs that cannot be appropriately addressed in a shelter environment. We provide program participants with medical respite care, interim housing, a wide variety of support services, and help obtain stable housing. We believe there is a direct link between stable medical and mental health, and stable housing.