Trinity Christian College seeks a part-time Guest Services Coordinator for the Admissions Department. The Admissions Guest Services Coordinator is responsible for overall front office activities, including the reception area. He/she serves as the hub of all day-to-day admissions activities and fills an essential guest services role as the “front lines” for campus guests—the first and last person guests encounter on their campus visit—while also assisting with administrative tasks for the office.
The essential duties and responsibilities of this position include but are not limited to the following:
Greet campus guests, introduce them to the Campus Visit Coordinator and their tour guides when needed, extend hospitality, and anticipate guests’ needs throughout their visit.
Serve as a backup to the Campus Visit Coordinator to make necessary adjustments to students’ visit schedules.
Manage the reception area and porch, and monitor the general aesthetic of the Administration Building to best serve campus guests.
Answer the admissions phone and direct calls to the appropriate department or individual on campus.
Monitor the admissions email addresses and prepare packaging for college ambassadors.
Perform administrative tasks for the office, including but not limited to: open/close the office each day, order supplies, request repairs/service to equipment and facilities, maintain Prius calendar and reservations, process mail, enter new records into the campus CRM, reconcile emails in the campus CRM, oversee reservations of admissions facilities and vehicles, and process receipts and expense vouchers.
Maintain ongoing admissions projects, initiatives, and other duties as needed.
A Bachelor’s degree is preferred with two or more years of office administration experience.
Other qualifications include:
Ability to read and interpret documents.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Spanish language proficiency preferred.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Trinity Christian College seeks candidates that have a personal faith and commitment to Jesus Christ, and a sincere allegiance to the mission of the college.
Applicants should be prepared to upload the following during the online application process:
A brief cover letter
A written statement that describes his/her Christian faith commitment and how it is expressed through involvement with the body of Christ and participation in a local church
Internal Number: 7082934595
About Trinity Christian College
Trinity Christian College is a four-year liberal arts college located in Palos Heights, Illinois, a suburb twenty miles southwest of Chicago.