Case Management/Social Services, Education/Teaching/Training, Employment-Related Services
This position is about helping people pursue training and careers in IT. The Account Specialist will be conducting outreach to unemployed professionals in employment transition and will be responsible for recruiting them for IT training and certification programs. This includes developing and maintaining relationships with prospective students; maintaining a superior level of customer service; and contributing to the goals of the entire IT Career Lab team.
Generate leads, cold call and actively engage in prospecting on a daily basis
Responsible for scheduling appointments with potential students
Be able to generate leads from approved sources
Serve as primary point of contact and maintain relationships with workforce agencies within the assigned region
Deliver presentations informing potential clients of National Able Network and IT Career Lab services
Utilize various internet sites, social media, personal networks and knowledge-base to effectively manage resources and generate leads
Responsible for tracking, updating and maintaining all opportunities in approved systems
Meet or exceed enrollment performance goals
Ethically screen and promote training solutions to prospective students by establishing contact, developing relationships and recommending solutions that best fit their goals and skill sets
Motivate students to gain their commitment and assist them with navigating various programs
Manage initial student registration and scheduling into classes
Responsible for understanding and discussing different funding options that are available for potential career training students
Local travel to workforce agencies and other Able sites
Knowledge or Experience:
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices
Obtain and analyze information about the IT arena, including hiring trends, training/certification, and program feedback
Identify product improvements or new products by remaining current on industry trends, market activities, and competitors
Develop sales strategies, techniques and tactics based on customer feedback and market environment
Technical IT recruiting/sales experience preferred
Knowledge of Microsoft, Cisco, CompTIA and other related technical certifications and technologies is preferred
At least 1 year of successful consumer-focused sales experience (both in person and via phone)
Bachelor’s degree from an accredited university OR minimum 6 years of relevant technical experience in the field OR equivalent combination of 6 years of education and experience required
Travel by car within the greater Minneapolis/ St. Paul area is required, must have an insured vehicle and valid driver’s license
Interested applicants should submit a resume, cover letter and salary expectations to: firstname.lastname@example.org (NOTE THE SPECIFIC POSITION IN THE SUBJECT LINE OF YOUR EMAIL).
EOE AA M/F/Vet/Disability
About National Able Network
Preparing Today’s Communities to Meet Tomorrow’s Challenges through Education, Employment, and Opportunity.
To use our expertise to empower people to improve their lives by providing the means to self-sufficiency through sustainable employment, and career and life advancement. To nurture life-long learning while building bridges between education, training and career readiness, and between workforce and economic development.