The Development Associate is a key member of the Development team which works to build public awareness, understanding, acceptance, and increase donor support of the Chicago Chapter of Little Brothers – Friends of the Elderly. This position’s primary role is to process monetary gifts, create thank you letters and maintain accurate, up-to-date information. In addition, this individual will participate and oversee the development role in the Holiday Gift Program.
Monetary and In-Kind Gifts
Enter and acknowledge monetary and in-kind gifts on a daily basis.
Process commemorative and tribute gifts, as needed, for donations received.
Process credit card gifts received via website, telephone, mail and in-person.
Complete on-line and paper Matching Gift Forms.
Coordinate and (using a range of templates) draft thank you letters for Chief Executive Officer, Chief Development Officer and Assistant Director of Development for signature.
Inform supervisor of significant donor inquiries/concerns.
Update donor contact information including e-mail and salutations, donor contact preferences and contact logs for individual and corporate/foundation donors.
Add and/or modify donor files for individual and corporate/foundation donors.
Ensure all pertinent information is noted in donor files.
Observe and report to development team on any individual giving trend or variation.
Through donor software, run a variety of monthly reports which include direct mail revenue, major gifts and corporate/foundation. Generate other reports as needed.
Respond to general donor inquiries by telephone, mail and in-person.
On a monthly basis, reconcile deposit revenue utilizing Finance Department reports and donor software reports. Reconcile any discrepancies.
Write thank you letters (using a range of templates) for grants received from foundations.
With direction from the Chief Development Officer, assist with preparing reports for foundations and research new funding opportunities.
Prepare and mail annual reports and progress reports to current and lapsed foundation/corporate donors.
Serve as the receptionist as needed.
Maintain and update paper binders and electronic files which include: donation reports, direct mail folder, in-kind, giving campaigns/matching gifts and monthly donors.
As needed, assist with updating website and social media as requested.
Attend webinars on donor software (Donor Perfect) to learn how to utilize all aspects of the software.
Holiday Gift Program
Working with the Director of Volunteer Services and the LBFE staff writer, prepare and mail the solicitation letter to past and prospective donors.
Prepare excel spreadsheet of solicited donors and train the Holiday Gift Coordinator on the process for working with donors. This training includes providing donors with Elder Wish Lists, documentation of gifts and any monetary donations including gift cards.
Keep the Holiday Gift Coordinator apprised of monetary donations received on a weekly basis and on a regular basis ensure donation processes are on track.
Working with the appropriate Volunteer Department staff, provide direction on valuing in-kind gifts and documentation needed to value in-kind, gift cards and monetary gifts when the program is complete
Enter all in-kind and monetary gifts into donor software, acknowledge and provide tax receipts to all groups and individual donors by January 20.
Create reports which provide the total revenue for in-kind and monetary donations.
Experience and Requirements
High school diploma and 3 years’ experience in development/fundraising (preferred).
Previous data entry experience of at least six months (prefer fundraising software).
Exceptional organizational skills and strong attention to detail required to meet accuracy and speed expectations.
Must be flexible and focused in order to complete multiple tasks in a fast paced environment and be able to transition quickly from one task to another.
Demonstrated ability to follow through and consistently meet deadlines.
Ability to follow internal departmental procedures to ensure consistency and accuracy.
Ability to work in team driven environment, yet be able to work independently to complete daily expectations.
Keep abreast of departmental guidelines and use to make accurate decisions.
Willingness to take ownership for own work to continuously improve performance.
Proficient user of Microsoft Office Suite..
Excellent verbal and written communication skills.
Ability to handle matters of a confidential nature.
No walk-ins or phone calls accepted. Please mail, fax, or email your cover letter and résumé to:
Sherri Gorski, Assistant Director of Development
Little Brothers – Friends of the Elderly, Chicago Chapter
355 N Ashland Avenue
Chicago, IL 60607-1019
About Little Brothers - Friends of the Elderly, Chicago
Little Brothers – Friends of the Elderly is a national network of non-profit volunteer-based organizations committed to relieving isolation and loneliness among the elderly. We offer to people of goodwill the opportunity to join the elderly in friendship and celebration of life.