The Grants Management department aspires to provide the highest quality grants management in support of MacArthur’s grantmaking. We envision managing an efficient and transparent process that serves both the Foundation and its grantees, providing crucial insights and data analytics in support of learning and decision-making, and advising on grant practice that allows the Foundation to both effectively meet programmatic goals and strengthen its grantees.
The Analyst, Data Management will support the Grants Management department in its practice of using data to measure performance, inform operational and programmatic decisions, ensure data quality, and improve grantmaking processes. She or He will work in a collaborative, cross-functional manner with other Foundation departments to assist with data literacy, documentation, and analysis pertaining to grantmaking. The analyst will also assist with the Foundation’s contact management system (Salesforce) and manage its integration with grants management software.
The Analyst, Data Management must have exceptional quantitative problem-solving skills, fluency with data management tools, excellent communication skills, and a passion for using data to improve grantmaking and the grantee experience. This full-time position will report to the Associate Director, Data Management in Chicago.
Essential Duties and Responsibilities:
Serve as expert on grantmaking data
Use statistical and data visualization software to conduct planned or ad hoc data analysis
Assist in design and development of data visualizations
Define and extract data to support research activities
Support the design and implementation of grantmaking processes
Support the Associate Director, Data Management as needed, on project development, implementation and communications
Support qualitative research efforts including survey and interview design, data collection and analysis
Communicate data analysis to executive-level and/or non-technical audiences
Develop and deliver trainings to build data literacy and analytics capacity
Manage CRM data and develop processes to expand the uses of the contact management system, both for grantee and non-grantee contacts
Perform contact maintenance data entry and assist in setting data governance policies and processes for grantees and non-grantees in integrated grants management and CRM platforms
Use Salesforce to liaise with Communications department and Program teams on Foundation communications
Ensure data quality by advising on data structure for new processes as they are built
Improve quality of historical data via manual cleanup projects
Perform other duties as assigned
Experience with CRM software such as Salesforce required
Demonstrated experience in data analytics
Experience with data visualization tools such as Tableau or PowerBI preferred
Graphic design or visual arts experience is not required, but useful
Able to work independently, manage multiple deadline driven projects at once and possess strong organizational and time management skills
Able to work among a variety of program teams and departments with different management styles and objectives
Well-developed listening skills to translate business needs from non-technical staff members into technological requirements.
Strong communications skills and ability to translate complex data concepts to non-technical and/or executive-level staff
Experience teaching and mentoring others, and proven dedication to building relationships across teams/departments
Excellent interpersonal skills including flexibility and a sense of humor
Commitment to upholding the MacArthur Foundation’s vision for diversity, equity, and inclusion, and its commitment to building a more just, verdant, and peaceful world