The Community Linkage and Referral Specialist will provide referral and linkage assistance to patients discharging from Mercy Hospital. Upon referral by Mercy Hospital Staff and acceptance of the referral by the patient, the Community Linkage and Referral Specialist will screen patients’ needs for community-based services, refer patients to Chinese American Services League (CASL) and other provider agencies as appropriate, and follow up on their referral status. The Community Linkage and Referral Specialist will liaise directly with Mercy Hospital's Manager of Community & Family Well-Being and perform outreach to build community partnerships that will facilitate necessary services and supports in the community.
These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Mercy Hospital and Medical Center. The Community Linkage and Referral Specialist is further expected to provide a high quality care, service, and kindness toward all patients, staff, physicians, volunteers and guests. The Community Linkage and Referral Specialist will work with patients, the Chinese American Service League (CASL), other community organizations, medical staff and the study research team to ensure timely scheduling of patient appointments and encourage patients to attend ALL recommended screening and diagnostic tests deemed necessary. During this process, the Community Linkage and Referral Specialist will work to identify ANY personal or systemic barrier that may exist, contribute to or totally impede the patients’ ability to follow through on such provider recommendations and follow-up care.
DUTIES AND RESPONSIBILITIES
Serve as a liaison between CASL and Mercy Hospital and work in cooperation with the Mercy and CASL staff to identify required services by assessing the overall needs of each patient prior to discharge. Provide linkages with various community resources that support referral and linkage to community-based supportive services provided by CASL, and other essential community supports, and be available to meet and/or speak with patients at their convenience to discuss their discharge and deliver all aspects of linkage services including referral, provisional eligibility determination, assessment, and evaluation of patients’ needs/services.
Bachelor’s degree in Social Work, Public Health, Non-Profit Management or Human Services field from an accredited college or university. Master’s degree preferred. At least two years of relevant work experience. Able to effectively communicate via written or verbally. With insurance knowledge along with referral required. Proficient in Cantonese, Mandarin, and English. Strong understanding of Social Determinants of Health framework and able to walk to various areas of the hospital and navigate a large volume of cancer patients. Ability to travel from site-to-site as needed.
Note: Individual will work at the Mercy Hospital & Medical Center at 2525 Michigan Avenue, Chicago, IL 60616.
Internal Number: 1157
About Chinese American Service League
Second Annual Career Fair
CASL invites you to take advantage of our 2nd Career Fair! Come out to apply and interview for our internal job openings, speak with hiring managers, and learn about the many services and programs CASL has to offer. You may also sign up with our Employment and Training Department to apply for employment assistance/job referrals, Chef Training Program, etc.
Please bring your resume with you.
CASL job openings are:
*Adult Education Coordinator *Adult English Language Instructor *Community and Family Well-Being Department Manager *Community Linkage and Referral Specialist * Co-Teacher * Data Analyst *Director of Accounting & Finance *Energy Program Intake Worker *Home Visitor *Housing Counselor *Lead Homemaker *Substitute Teacher *Wellness & Social Service Counselor I.
Date: 10/1/2019, Tuesday
Time: 2 p.m. to 4 p.m.
Address: Chicago Chinatown Library
2100 S Wentworth Ave, Chicago, IL 60616