Cara’s mission is to unlock the power and purpose within our communities and ourselves to create real and lasting success.
Since 1991, Cara has helped people affected by poverty (and often the challenges of recovery, domestic violence, episodic homelessness, and incarceration) to get and keep quality jobs and, more importantly, rebuild hope, self-esteem, and opportunity for themselves and their families in the process. We produce hundreds of jobs each year, at one-year, same-firm retention rates over 20 points higher than national norms and with over 70% of those retained residing in permanent housing in which their families can thrive.
Our results don’t just end with employment. We also maintain market-competitive businesses that create gateway jobs for those they serve and we produce a profound social return on investment, where for every dollar invested in this work, $5.97 is re-invested in society over a five-year time horizon. The work is important, not only because of its clear goal of bringing individuals in need back to the dignity and productivity of employment, but because of its clear mission to transform people’s lives. Families become stronger, relationships are healed, and communities become more vibrant because nothing gives you a positive outlook on life like a job.
For more information on Cara, visit www.carachicago.org.
About the Role
An Individual Development Specialist (IDS) works directly with a Cara participant to prepare for employment or retain employment. They provide one-on-one coaching to address the needs at home, on the job, and within the individual to ensure job retention and personal growth.
Manager of Coaching & Retention
The IDS team is accountable for meeting or exceeding Cara’s goal of 70% one-year job retention for permanent placements, which is achieved through comprehensive assessment, individualized relationships, and ongoing communication with an intentional blend of support and accountability.
The Responsibilities of the IDS team
Establish authentic, supportive relationships with participants and motivate these individuals to reach their personal and professional goals
Pre-placement: Coach individuals to employability-- the demonstration of both professional competencies and personal stability.
Employment Retention: Maintain relationship and communication with employed participants, including regular face-to-face meetings.
Organize and prioritize schedule and caseload to ensure client’s needs are met in a timely manner
Communicate regularly with other Cara teams to ensure solid job matches and to work with participants on action steps towards improvement when red flags are identified.
Collaborate with Cara’s corporate employment partners to ensure top-rate retention and appropriate fits for future placements.
The open position will specialize in Employment Retention Coaching.
Critical Thinking + Customer-Service Orientation + Communication
Coaching skills, ideally with experience supporting individuals in both professional and personal goals
Proven record of outstanding client service including relationship-building, crisis de-escalation, and active listening
Demonstrated work history of resourcefulness and problem solving
Professional experience with of addiction and recovery, homelessness, domestic violence, mental health and/or Illinois’ criminal justice system a plus
Knowledge of financial literacy and budgeting preferred
Spanish speaking skills preferred
Equal Opportunity Employer
Cara is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Cara does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please email us at email@example.com if you require reasonable accommodation to complete this application.
The Cara Program prepares and inspires motivated individuals to break the cycle of homelessness and poverty, transform their lives, strengthen our communities, and forge paths to real and lasting success.