Thresholds, a national leader in mental health services, is a recipient of the Chicago Tribune “Top 100 Workplaces" for five consecutive years and a 10-time winner of Chicago’s “101 Best and Brightest Companies to Work For". Through our more than 100 Chicagoland locations and 30 innovative programs, Thresholds provides healthcare, housing, and hope for over 15,000 adults and youth.
The Team Leader is a part of the management structure of the program. The Team Leader is responsible for the direct supervision of all the members of the team in order to ensure quality service delivery to members and functions as the senior clinician or “player coach” of your team.
Essential Duties & Responsibilities
Assumes the leadership role within the program’s assigned team and in the daily monitoring of implementation of evidence based practices. Models evidence-based practices and recovery to ensure team adherence and understanding to fidelity scales. Ensures that 60% of services are provided in the member’s natural setting.
Under the direct supervision of a QMHP or LPHA, gathers member information and assesses the need for service, makes recommendations for treatment, identifies and investigates existing natural resources and supports, explains options available to the member and assists in the application process.
Actively leads and oversees the activities of team staff members providing outreach, case management, social, vocational, education, physical well-being, and residential services and programming and other services and supports provided by the treatment team.
Meets required productivity targets and completes all documentation within assigned time frames. Monitors and coaches staff on meeting productivity measures.
Monitors member attendance and/or occupancy on the team so that case assignments, transitions and closures are handled effectively and efficiently.
Reviews all required documentation. Maintains the quality, validity, and confidentiality of individual case records according to CARF, Medicare, Medicaid standards and agency traditions. Assures that all assigned documentation is completed accurately, on time and is organized in a systematic manner.
Assists with special tasks as assigned, including but not limited to: representing the agency at meetings, conferences, supervising students/interns, orienting and training new staff.
Conducts annual evaluations in a timely manner for all team staff. Develops specific goals and objectives, and provide the method and opportunity for each team staff to succeed in their professional development. May supervise subordinate clinical/administrative levels 6-10 of the assigned team, program, and/or department.
Participates in the hiring sequence of the agency, and make recommendations on the hiring or termination of team staff.
Assists Program Director with the development and monitoring of Performance Improvement Plans for staff not consistently meeting agency standards.
Other duties as assigned.
Marginal Duties & Responsibilities
Participates in the implementation of Thresholds emergency plans related to extreme weather or other emergency condition.
Works flexible schedule including work on weekends or evenings as required.May be required to be on-call.
Must, at a minimum, meet Office of Mental Health rule 132 standards as a Mental Health Professional (MHP)
Must have a Bachelor’s degree, or have a Practical Nurses License, and/or experience* working with person diagnosed with mental illness. Master's degree preferred.
*Five years of supervised experience in mental health of human services may be substituted for formal education with the approval of the Program Director.
One (1) – two (2) years clinical experience
Leadership experience preferred
Computer proficiency, including the ability to use email, navigate and enter notes into electronic medical records and working knowledge of pertinent software.
Strong interpersonal skills and knowledge of group dynamics required
Current and valid Driver’s License required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Internal Number: TEAML03655
Thresholds, named as one of Chicago’s 101 Best and Brightest Companies to Work For, provides more than 15,000 adults and youth with the skills and encouragement needed to live productive and fulfilling lives.
Consider being part of an organization that fosters collaboration between its staff and those we serve, our members, and where employees are recognized as invaluable assets who truly make a difference.
More than 75% of Thresholds’ services are delivered out in the community and include assertive outreach, case management, housing, employment, education, psychiatry, primary care and substance abuse treatment, as well as pioneering research at the Thresholds Research Institute.
Thresholds provides competitive wages and benefits, and excellent opportunities for career development and promotion.
Individuals with lived or shared experiences with mental illness are encouraged to apply.
Proud to be an Equal Opportunity Employer: Disability/Veteran