Job Title: Volunteer and Outreach Coordinator Organizational Relationship: Reports to the Director of Operations and Development Manager Classification: Full Time Employee Job Location: Cook, Grundy, and Kendall Counties
Summary Statement of Primary Functions: Recruits volunteers and develops training programs for the volunteers. Oversees volunteer tracking database. Ensures that all programs have the volunteer support necessary to operate efficiently. Works with potential volunteers on finding opportunities that fit their schedule. Develops marketing materials, plans outreach events, and actively participates in community engagement to bring more clients into our programs. Collaborates with site managers on building and following through on annual outreach plans, which include meal presentations, field trips, and distribution of marketing materials. Act as a liaison in the communities we serve.
Principal Duties and Responsibilities: 1. Respond to volunteer inquiries and assign opportunities to program locations 2. Oversee recruitment of new volunteers, including application review, interviewing, background check, on-boarding, training and management 3. Develop volunteer training program and plan for annual re-training 4. Create new ways to recruit volunteers in areas where there are deficits 5. Manage volunteer database to ensure accuracy, training, etc. 6. Build a program that promotes corporate volunteerism on a regular basis. 7. Assist in planning annual events including annual fundraiser, March for Meals, annual volunteer luncheon celebration, etc. with direction from the Director of Operations and the Development Manager 8. Create marketing materials for volunteer recruitment as well as obtaining new clients for nutrition programs 9. Develops, implements, and monitors effectiveness of marketing and outreach activities using KPI’s and evaluation tools. 10. Plan and implement social media strategy for outreach initiatives 11. Participates in community events such as health fairs, committees on aging, and more 12. Develop volunteer programs during evenings and weekends
13. Engage donors and board members with opportunities for them to volunteer during evenings and weekends. 14. Collaborates with site managers on building and following through on annual outreach plans, which include meal presentations, field trips, special events and distribution of marketing materials. 15. Develop relationships with key partners to assist with outreach and volunteer recruitment. 16. Cultivates and supports excellent public relations and close community coordination, promotes the programs with political subdivisions, community organizations, and aging service providers. 17. Other duties as assigned
Bachelor’s Degree or equivalent experience
Must have the ability to work a varied schedule including occasional nights and weekends
Excellent communication skills both written and oral
Ability to speak in front of large audiences
Must be efficient at Microsoft Office programs; Adobe Suite experience preferred
Ability to travel throughout Cook, Kendall, and Grundy counties weekly.
Able to work under stressful conditions and manage multiple competing priorities.
Must have extensive experience with customer service, working with the public, and working through stressful situations
Job Type: Full-time
Paid time off
Typical start time:
Typical end time:
Volunteer Recruitment: 3 years (Required)
Public Speaking: 3 years (Required)
relevant: 5 years (Required)
Volunteer Management: 3 years (Required)
Public Relations: 3 years (Required)
Marketing: 3 years (Required)
Driver's License (Required)
Additional Salary Information: Based on experience and skill set.
Internal Number: 3122075290
About Community Nutrition Network and Senior Services Association
The Community Nutrition Network & Senior Services Association (CNNSSA) was born out of a meal service program operated by the Community Economic & Development Association (CEDA) in the 1970's
In the late 1990's, federal funding for senior services began to diminish. The Community Nutrition Network & Senior Services Association became a not-for-profit 501(c)(3) organization in 2000. In order to remain in full operation and be able to expand services to meet the growing need, the Meals on Wheels Foundation of Northern Illinois (MOWFNI) was created in 2001 as the fundraising, community outreach, and public awareness arm of Community Nutrition Network & Senior Services Association.
In 2005, Community Nutrition Network & Senior Services Association was awarded contracts to begin serving seniors in Grundy and Kendall Counties in addition to suburban Cook County. Community Nutrition Network & Senior Services Association is now one of the largest senior meal providers in the nation. Throughout these three counties, where service is provided, there are 9 Group-Dining sites, and 9 meal distribution hubs for the Home-Delivered Meal program.