The community health nurse manages health services across Housing Forward's programs, provides basic nursing care and medical case management for clients. This position oversees the seasonal medical clinic and coordinates its staffing with medical volunteers, coordinates health education sessions, serves as principal medical liaison with all medical partners to coordinate care, and assists clients in enrollment in health insurance.
Manages health program and provides basic nursing care and medical case management for participants across Housing Forward's programs - shelter, Support Center, housing, Sojourner House and street outreach programs.
Assists and educates clients who have not accessed traditional healthcare due to barriers such as lack of health insurance, mental illness, substance use and resistance to care
Completes all health assessments to screen for healthcare needs.
Assesses need for emergency medical services when necessary.
Provides basic nursing care services for clients with acute and chronic illness.
Identifies and addresses client risk factors and/or obstacles to care.
Works with clients to establish a plan of care that may include lifestyle and behavior modification as well as medical treatment, employing motivational interviewing techniques.
Educates clients in understanding their health needs, medical diagnoses, medication management (including access to medications), and prevention activities to reduce the impact of disease and/or disability.
Provides nursing services/consultation at various locations: 'walk-in' or scheduled at the Support Center, Medical Clinics at PADS Shelter sites, Sojourner House, housed clients and street outreach in various locations.
Care Coordination Duties:
Collaborates with local health care entities and provides linkage to services and resources (medical, dental, vision, etc.)
Prepares documents and schedules appointments with psychiatrist.
Assists participants in establishing care with a primary care provider or specialist as needed
Works with client and assigned case manager to identify insurance coverage or other sources of payment for medical services outside Housing Forward.
Works with client to find a primary care provider and establish a medical home.
Communicates the care preferences of clients, serving as their advocate, working with clients to obtain appointments/referrals, and verifying that interventions meet the client's needs and goals of treatment.
Works with the Care Team of MacNeal Hospital to coordinate care of the medically compromised residents of Sojourner House.
Requests Release of Information (ROI) from clients if health information is needed for medical records/case management/housing opportunities.
Medical Clinic Duties:
Manages the Medical Clinics during the regular shelter season.
Actively maintains relationship with the agency's medical partners, including Loyola's Stritch School of Medicine McNeal Medical Center and Cook County Health and Hospital System.
Works with the Volunteer and Community Outreach Manager to recruit skill based volunteer nurses, students and residents as needed.
Schedules clinic staff including residents, nurses, and students to staff the weekly clinics.
Provides mandatory orientation for volunteers on an ongoing basis.
Keeps a monthly inventory of over-the-counter medications and medical supplies: replenishing them as indicated.
Stocks and refills First Aid Boxes and Spill Kits located in all of the shelter sites, Support Center and Oak Park office.
Develops a cooperative working relationship with Housing Forward staff & volunteers
Participates in Agency meetings, trainings, SC meetings, HF weekly meetings, and other trainings/meetings as instructed
Participates in supervision, coordinates care of clients, and communicates concerns/issues regarding clients in a timely manner
Documents all client interactions in HMIS and maintains 'hard copy' client files for medical clinic.
Strictly follows HIPAA guidelines.
Collects and reports statistical information for program reporting.
Actively participates with health activities as they appear (such as podiatry services, health fair, vaccine fair, etc.)
Completes necessary Continuing Education Courses to maintain nurse's license.
Current/active license as a Registered Professional Nurse in Illinois
Bachelor of Science Degree in Nursing is preferred or an Associate Degree in Nursing with related community experience.
Case management experience preferred.
Strong engagement and interpersonal skills
Excellent nursing assessment skills
Non-judgmental communication, detail oriented, team player
Must know how the health care system works, including regulations and resource availability
Basic understanding of Microsoft Word and Excel
Willingness and ability to learn HMIS and other data tracking system
Ability to work independently
About Housing Forward
Housing Forward mission is to transition people from housing crisis to housing stability. We are an energetic and dynamic team of professionals focused on ending homelessness for those we service. We value - client-centered services delivered with dignity and respect, collaborative relationships, open communication and information sharing, community support, and integrity, passion and perseverance in our work.
Housing Forward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, pregnancy or related conditions, or disability.