Case Management/Social Services, Executive/Senior Management, Program Management
4 Year Degree
The Manager of Community and Family Well-Being Department reports to the Director of Program Services (DPS) and plans and administers programs for the Community and Family Well-Being Department.(S)he oversees the programs of Citizenship and Immigration Services (CIS), Wellness and Social Services (WSS), and Legal Clinic.
DUTIES AND RESPONSIBILITIES
Develop and administrate program operations in the Community and Family Well-Being Department and make sure that program operations are in compliant with government’s, funder’s and agency’s policies. Monitor and evaluate program outcomes and service quality. Establish and oversee administrative procedures to meet objectives set by the senior management. Analyze proposed legislation, regulations, or rule changes to determine how programs could be impacted.
Bachelor’s degree in Social Work, Public Health, Non-Profit Management or Human Services field from an accredited college or university.Master’s degree preferred. At least FIVE years of experiences in a social service agency or related organization, including supervision and administration.Spoken and written knowledge of English and Chinese (Cantonese, Mandarin or Toishanese).Excellent English writing and speaking skills, and have knowledge in public benefits, citizenship and immigration issues, and community health.
Internal Number: 1152
About Chinese American Service League
CASL is the largest, most comprehensive social service agency in the Midwest dedicated to serving the needs of Chinese Americans. For 40 years, we have welcomed all who walk through our doors regardless of backgrounds, lifestyles, and needs:
• Providing an educational and cultural foundation for our children
• Ensuring our seniors live full and independent lives with dignity
• Enhancing education and training for tomorrow’s workforce
• Strengthening families while honoring cultural heritage
• Securing our community’s housing and financial well-being
With more than 500 multilingual and multicultural professional and support staff — complemented by a team of over 250 dedicated volunteers — we offer our clients vital physical, economic, mental, and social support. Our $13+ million budget — which includes generous contributions from individuals, foundations, and corporate donors — supports programming that primarily serves immigrants who often lack formal education, possess few transferable job skills, and know little of the new world around them. Since many of these individuals do not speak English and sometimes have no family or friends in the area, CASL becomes their insta...nt family, friend, and teacher. With our support, CASL clients become thriving residents of the greater Chicago community, making valuable contributions as independent, productive members of society. In the words of one of those clients, “We had nothing but our dreams. The Chinese American Service League helped us realize them.”