Case Management/Social Services, Program Management
The Program Director, Emerging Adult Programs reports to the Sr Director, Youth Programs, and is part of the agency’s management structure. The Program Director is responsible for the development, operation and administration of community?based programs for emerging adults, based on evidence?based and evidence informed practices, in collaboration with Youth & Young Adult Service administration. The Program Director is responsible for the general welfare of the members/clients and staff in the Emerging Adult programs. The Program Director facilitates the advancement and implementation of evidence?based practices by leading training in several youth?specific practices, and by consulting on and modeling appropriate intervention methods for all Youth & Young Adult Services staff.
Essential Duties and Responsibilities
Develops programming for specialized populations of emerging adults and those experiencing first episode psychosis, in collaboration with Youth & Young Adult Services administration, and according to evidence?based and evidence?informed practices.
Operates and administers clinical teams for emerging adults; creates replicable systems to achieve objectives.
Ensures the delivery of all program and casework services is consistent with the agency's mission, goals and objectives, formal policies and procedures, as well as the expectations and regulations of the various funding, licensing and accrediting bodies, and with good customer service and the highest professional and ethical standards.
Prepares salary and line?item budget recommendations for the program. Oversees expenditures for the program in accordance with the agency's accounting practices and within the approved budget. Prepares annual reports as needed.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; providing clinical and administrative supervision; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Provides technical assistance and consultation with staff on interventions, management, crisis management, limit setting, negotiating, peer mediation and other skills, as needed.
Delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities. Includes staff in planning, decision?making and process improvement.
Provides regular performance feedback to develop subordinates' skills and encourage growth.
May provide direct service to members and their families, functioning as the senior clinician or "player coach".
Functions as a leader of the organization, representing the agency with funders, other providers, other stakeholder groups, and in the community. Leads outreach & education efforts of the Emerging Adult Programs, including marketing and community education.
Oversees intake function of emerging adult programs, ensuring quality customer service, screening, assessment and team assignment or referral.
Monitors all required documentation and maintains the quality, validity and timeliness of individual case records according to all insurers, funders, accreditors, licensors, and agency standards.
Assures all Thresholds procedures regarding the handling of member’s funds are followed and that both the members and the Thresholds administration are assured that all safeguards, reports and accounting meet the highest standards.
Assists with special tasks as assigned, including but not limited to: writing proposals, publications, annual reports, representing the agency at meetings, conferences, conducting research, consulting with and training outside visitors and trainees, supervising students, orienting and training new staff.
Oversees and manages the physical location(s) utilized as program space. Assumes responsibility for all aspects of staff and member safety relative to the operation of the program(s).
Daily access to a personal vehicle is required.
Works a flexible schedule; is available to the staff and members of the program on an on?call basis after regular business hours.
Education/Licensure and Experience
Must meet Office of Mental Health standards as a Licensed Professional in the Healing Arts (LPHA).
Five (5) years of prior child/young adult therapy experience.
Previous leadership experience is strongly preferred.
Computer proficiency, including the ability to use email, navigate and enter notes into electronic medical records and working knowledge of pertinent software. Ability to write technical material, grant proposals and articles.
LCSW, LCPC, LMFT or LCP license is required. Current and valid driver’s license is required.
Daily access to a personal vehicle is required. Must obtain and maintain $100,000/$300,000/$100,000 liability insurance coverage.
Cultural Awareness and Respect, Interpersonal skills, Organizational Skills, Teamwork/Collaboration, Adaptability, Advocacy, Problem solving, Strategic Leadership, Written and Verbal communication skills, Presentation Skills, Professionalism
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Internal Number: PROGR03994
Thresholds, named as one of Chicago’s 101 Best and Brightest Companies to Work For, provides more than 15,000 adults and youth with the skills and encouragement needed to live productive and fulfilling lives.
Consider being part of an organization that fosters collaboration between its staff and those we serve, our members, and where employees are recognized as invaluable assets who truly make a difference.
More than 75% of Thresholds’ services are delivered out in the community and include assertive outreach, case management, housing, employment, education, psychiatry, primary care and substance abuse treatment, as well as pioneering research at the Thresholds Research Institute.
Thresholds provides competitive wages and benefits, and excellent opportunities for career development and promotion.
Individuals with lived or shared experiences with mental illness are encouraged to apply.
Proud to be an Equal Opportunity Employer: Disability/Veteran