The Safer Foundation is a social service provider to individuals with arrest and conviction records. Through a full range of services, including case management, educational instruction and advocacy, we focus on preparing individuals for the world of work by helping them find and keep productive and meaningful employment.
An Intensive Case Manager at the Safer Foundation is responsible for assisting clients with obtaining vocational training, recruitment, engagement, referrals, case management and administrative responsibilities. They are responsible for assisting with increasing the number of qualified candidates attending Safer pre-screenings, working with partners on referrals and maintaining professional relationships with partners and clients such that they both remain engaged and participating in the Safer Demand Skills Collaborative (SDSC). This position works across all SDSC initiatives and assists in recruiting for the SDSC pathway that includes sectors such as Healthcare, Transportation, Advanced Manufacturing, Hospitality, etc.
Essential Duties and Responsibilities:
Assist with identifying referral partner and employer organizations for the grant and developing referral/employer relationships.
Assist with identifying qualified candidates for the grant to build the hospitality candidate pipeline.
Assist in coordinating pre-screening events.
Referring job ready candidates to open positions (working closely with the Sector Manager II & Account Executive).
Recruit eligible clients and facilitate their attachment to training.
Overseeing client files and information and updating relevant information when needed.
Initiate and employ social media engagement strategies.
Maintain client engagement once identified, to ensure qualified clients remain engaged, are contacted frequently; attend Safer Foundation or partner appointments/meetings.
Work with a team to deliver Safer Demand Skills services to new clients.
Assist in developing and moving candidates through the SDSC pathway qualifying pipeline, such as identifying clients who need employment or training or other Safer services.
Provide intensive follow-up for clients enrolled in training to ensure that they complete the training successfully.
Work one-on-one with clients to address issues that arise during the program that threaten employability and refer to appropriate services as needed.
Maintain complete records of client contact in Salesforce or other databases as required or needed.
Provide weekly reports on client progress.
Provide interview practice opportunities so that clients can prepare for job interviews.
Develop excellent professional relationships with fellow workers.
Submit reports that are routinely correct and on time.
Document client interactions, interventions and activities via established protocols in an accurate and timely manner. Submit periodic reports, complete case notes and maintain audit-ready records. Complete contractual requirements accurately and timely.
Other duties as assigned.
Required Knowledge, Skills and Abilities:
Knowledge of the employment barriers people with criminal records face and how to remediate them.
Track record in recruiting, training, placing and retaining low-skilled, low-income clients.
Goal-oriented self-starter who has experience developing and supporting start-up programs.
Ability to work well under pressure.
Excellent interpersonal skills and works appropriately with clients, peers and supervisors
Very good computer and writing skills.
Education and Experience:
Bachelor's degree in related field (Sociology, Psychology, Training, etc.), or combination of education and qualifying work experience
2 years' experience providing employment and training services to low-skilled, low-income adults
Healthcare experience preferred
About Safer Foundation
Safer Foundation is a national leader in prisoner re-entry and employment programs. A nonprofit organization based in Chicago, Safer was founded more than 45 years to help people leaving prison find jobs so they could successfully transition back into their communities. But people with criminal records faced a stigma that made securing employment difficult.The situation is even more dire today, especially in the United States. Despite accounting for only 5 percent of the world population, the U.S. leads the world with its incarceration rate. And an overwhelming majority of individuals returning from prison face more complex challenges to getting and keeping a job. This means the services Safer Foundation provides are even more important. In fact, we know, and an abundance of research has shown, that the most difficult barrier—and the single-most crucial factor—to successful reintegration is a job. When our clients find jobs, they become valuable contributors to their families and their communities, while saving taxpayers millions of dollars.Re-entry is now recognized as an important issue that has captured our nation's attention and support, and Safer Foundation is proud to be a leader in the discussion and advocacy efforts occurring on the local, state and national levels.