Support a caseload of 34 Higher Sights participants. This individual will be working out of 1-2 CPS high school(s).
Responsible for developing and implementing a participant recruitment strategy.
Develop and maintain relationships with school staff to (1) recruit new program participants and (2) expand awareness of Higher Sights program through regular communication.
Responsible for recruiting, identifying, and selecting Higher Sights participants.
Provide case management to participants with a focus on developing an individualized action plan.
Develop a working knowledge of each participant’s interests, extra-curricular involvement, academic status and family circumstances.
Document all conversations with participants and their parents/guardians, as well as school officials in SGA’s database.
Track participants’ performance through data entry and analysis on a regular basis.
With Higher Sights staff, plan and coordinate logistics for program activities (including college tours, program meetings, and end of year celebration).
In collaboration with the Higher Sights Coordinator and Manager, develop new/ modify existing services to meet the varied needs of program participants.
Collaborate with current participants to develop program branding and marketing strategy for the purpose of recruiting.
Connect participants who are in need of additional help to resources from area schools, community organizations and partnered agencies that could positively impact the participants’ academic performance.
In collaboration with Higher Sights Coordinator and Manager, develop and update participant evaluation tools to determine the quality of programming and regularly evaluate feedback from participants.
Ensure all program deliverables are met per contract requirements and work closely with program staff to ensure timely outcome reports are being submitted. Work with program staff to ensure a positive and product environment for program participants.
In collaboration with the Higher Sights Coordinator and Manager, develop and maintain strategies to meet program goals and outcomes.
Provide accurate and timely updates to the Higher Sights Coordinator.
Serve as liaison between the high school(s) and SGA.
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining professional networks, and/or participating in webinars.
Perform additional duties as assigned.
Bachelor's in Higher Education, Social Work, Psychology and related fields.
At least two to three years of experience in the field of secondary and/or higher education, social/emotional counseling and/or in a human services setting.
A clear understanding of the community(s) being served.
Demonstrated track record of strong community engagement skills.
Excellent writing, presentation, communication, interpersonal and organizational skills.
Strong listening and mediation skills, with a high level of empathy.
Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals and community groups.
Must be self-motivated, innovated and flexible.
Must be willing to work as part of a team.
Fluent in Spanish preferred, but not required.
Has a thorough knowledge of community resources and services.
Seeks continuous learning and feedback.
Interest in and commitment to Higher Sights’ mission.
Must be available to work some nights and weekends in support of organizational events, programs and activities.
Competent in Microsoft Office tools and inputting services in an online database.
Efforts to Outcomes.
Must be able to remain stationary 50% of the time.
Must be able to frequently move inside the office to access file cabinets, office machinery, etc.
Must be able to transport oneself to and from work sites.
Occasionally ascends/descends stairs.
Constantly moves to assist during program activities.
At times may be required to lift up to 25 lbs. for various classrooms and events needs.
Frequently moves in outdoor weather conditions.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time. An Equal Opportunity Employer
About SGA Youth and Family Services
SGA Youth & Family Services leads positive change for children and families in Chicago's most challenged and underserved neighborhoods. The non-profit has provided free, comprehensive services since its founding in 1911. SGA believes that sustainable community change results from a focus on early childhood, education supports, parenting, and workforce development. Collaborative partnerships, innovative programs, and measurable outcomes fuel SGA’s efforts to replace the cycle of poverty with the Cycle of Opportunity.