Case Management/Social Services, Program Management
4 Year Degree
Oversees the general and routine operation of the Adult Day Service program. Be responsible for Adult Day Service (ADS) client case management. Prepares program reports for management review. Be responsible for ADS data system management. Works with Senior Wellness and Independence (SWI) Manager on service quality improvement including Adult Day Service Policy and Procedure Manual update. Builds partnership with community stakeholders and markets Adult Day Service program.
DUTIES AND RESPONSIBILITIES
Oversees the General and Routine Operation of the Adult Day Service (ADS) Program: Assigns and supervises ADS general and routine tasks to the Activity Assistant and Activity Supervisor. The candidate be responsible for Adult Day Service Client Case Management: Conducts a thorough assessment within one month of attendance of a new client and a subsequent assessment of each client at not more than six month intervals. S(he) be responsible for service quality improvement: Works closely with SWI Manager to ensure compliance with Illinois Department on Aging (IDoA) regulations and procedures and other requirements from different sources and accreditation.
Bachelor’s degree in Social Work, Psychology or related health or human services field, with at least one year of supervisory experience and two years Case Management experience, with a focus on elderly services desired. Spoken and written knowledge of Chinese and English. (Cantonese preferred, Toishanese and Mandarin a plus)
Internal Number: 1162
About Chinese American Service League
CASL is the largest, most comprehensive social service agency in the Midwest dedicated to serving the needs of Chinese Americans. For 40 years, we have welcomed all who walk through our doors regardless of backgrounds, lifestyles, and needs:
• Providing an educational and cultural foundation for our children
• Ensuring our seniors live full and independent lives with dignity
• Enhancing education and training for tomorrow’s workforce
• Strengthening families while honoring cultural heritage
• Securing our community’s housing and financial well-being
With more than 500 multilingual and multicultural professional and support staff — complemented by a team of over 250 dedicated volunteers — we offer our clients vital physical, economic, mental, and social support. Our $13+ million budget — which includes generous contributions from individuals, foundations, and corporate donors — supports programming that primarily serves immigrants who often lack formal education, possess few transferable job skills, and know little of the new world around them. Since many of these individuals do not speak English and sometimes have no family or friends in the area, CASL becomes their insta...nt family, friend, and teacher. With our support, CASL clients become thriving residents of the greater Chicago community, making valuable contributions as independent, productive members of society. In the words of one of those clients, “We had nothing but our dreams. The Chinese American Service League helped us realize them.”