Case Management/Social Services, Medical & Health, Operations/Project Management
4 Year Degree
Job Scope: Outreach & Assessment Specialist functions to strengths-based, client-centered, and trauma-informed assessments and services to adults with mental health conditions and co-occurring substance use disorders discharging from hospital settings. Will complete comprehensive assessment, outreach, referrals, and treatment recommendations to assist adults avoid nursing facility admission and maintain in a lesser level of care and remain in community-based settings after experiencing a mental health crisis. Specific focus on short-term focused case management, and linkage to housing and alternatives to long-term care to adults with serious mental illness. Treatment services are delivered at flexible times that meet clients’ needs and in settings that offer the best potential for positive outcomes, including in hospital and nursing home centers, in-home, and in community-based settings. Coordinate with KYC team members, with network of hospitals, PASS agencies, and other local community mental health services.
Review hospital referrals and work with outreach team to provide assessment and treatment recommendations to adults with mental health needs discharging from hospital settings.
Provide on-site intake at various community access points, by providing mental health assessment, treatment recommendations, and discharge planning activities in hospitals, at nursing homes, and in the community.
Provide outreach, case management, linkage and referral services to individuals discharging from hospital settings for up to 180 days to assist clients to continue to avoid institutional levels of care.
Develop housing alternatives, including relationships with local group homes, CILA, TLP, etc
Collaborate with partners to facilitate referrals and access to resources across broad geographical area.
Conduct phone check-ins and/or in person meetings to ensure client contact
Perform and participate in crisis intervention when necessary.
Meet regularly with CST and transition team members to integrate care provision and share clinical responsibilities so that adequate coverage is available to clients at all times
Routinely consult with other Adult Team members including employment services, psychosocial rehabilitation, substance abuse/MISA, drop-in staff, and psychiatry to address specific client related clinical issues and coordinate care strategies
Participate in Adult Recovery Team, Outpatient team, and Housing team meetings in order to generate referrals and provide feedback on individual community support services
Complete all clinical documentation and required reports in an accurate and timely manner
Interpret and communicate, at the service delivery level, Center policies and procedures
Meet or exceed productivity target
Participate in orientations, all staff trainings, and training and development seminars
Submit, in a timely and accurate fashion, schedules timesheets, mileage and other reports required by the Center’s policies and procedures
Assess client eligibility and complete applications with clients for pharmaceutical assistance programs, housing assistance programs, LINK/food stamps, Medicaid, and other available benefits.
Demonstrate understanding of chronic illnesses frequently experienced by those diagnosed with severe mental illness
Demonstrate knowledge of behavioral assessment and treatment planning
Demonstrate knowledge of specialized treatment needs of the populations served and the rehabilitative/recovery service approaches and interventions used to address these needs
Demonstrate knowledge of community resources to support client’s in independent living.
Has ability to effectively engage clients in care
Ability to complete assessments to determine alternate care options from nursing facility admission
Skill in the use of motivational interviewing and engaging clients in self-directed care
While performing the duties of this job, the employee regularly works in an office setting.
A majority of the employee’s time will be spent in the community or hospital settings, driving to and from client homes, and providing case management in the home or community areas
In supporting clients to live independently, employee may be exposed to varying home conditions and drive clients in their vehicle
The employee is required to travel by automobile to and from Mt. Prospect, and Elk Grove office locations on a weekly basis, as well as frequent client visits at their homes, 8 area hospitals and nursing home facilities in the Chicagoland area, and occasional meetings/trainings in and around the Chicagoland area.
Full Time, Exempt, 37.5 hour work week
Education and Experience
Bachelor’s Degree from an accredited college or university in social work, psychology, or counseling.
1-2 years of experience working with serious mental illness
1 year experience working in non-traditional treatment environments i.e.in-home, residential, hospital, community settings
IM-CANS certified or obtain within 30 days
Applicant must have a valid IL Driver’s License and daily access to a well maintained/insured vehicle
Basic computer and smartphone proficiency, knowledge of Word, Excel, and internet skills
Kenneth Young Center is an Equal Opportunity Employer
About Kenneth Young Center
Kenneth Young Center is a 501 (c) (3) not-for-profit, comprehensive provider of mental health and senior citizens' support services. Our mission is to help people "feel good, do better and find solutions" by providing: Counseling for adults, children, families. Assessment, stabilization, linkage for adults/children in psychiatric crisis. Treatment, support, and recovery services for those with serious mental illness. Service coordination and in-home services for frail elderly persons. Volunteer opportunities. We are accredited by the Joint Commission on Accreditation of Healthcare Organizations, a nationally respected body with stringent standards of excellence in care. Kenneth Young Center offers a broad range of exciting employment and internship opportunities. All of our positions contribute directly to our mission of providing mental health and senior services to help people feel good, do better and find solutions. Our employees enjoy: Competitive pay, exceptional benefits and generous paid time off A friendly and supportive work environment Specialized rewards and recognition programs Training and skill development opportunities Challenging and diverse work assignments Personal development and career experience