The Part-time Peer Patient Navigator (PPN) will work with the Clinic Team Leaders and other members of the multidisciplinary team to link and retain HIV positive women in their HIV Patient-Centered Medical Home (PCMH) and increase viral load suppression using the Anti-Retroviral Treatment and Access to Services (ARTAS) model.
The PPN will assist and support HIV-positive women at CORE Center in developing skills to self-manage their disease, remain engaged in care and obtain viral load suppression. The PPN will meet with patients on the Stroger Hospital Campus and at community-based locations and partner sites to assist with engagement in care. PPN will develop relationship with women receiving HIV primary care at the CORE Center and will assist patients in follow-up and execution of case management and medical treatment plans, address barriers to care and assist with obtaining public benefits and entitlements. The PPN may conduct home visits to assist client as necessary.
Principal Duties and Responsibilities:
Initiates immediate contact with women newly diagnosed with HIV on the Stroger Hospital campus and at identified community partners to establish rapport and to assist with linkage to care at the CORE Center.
Reminds women of the appointment and assists with addressing barriers to care such as child care and transportation.
Accompanies women through their first visit to the CORE Center to orient them to the CORE Center’s services and how to access them
Makes phone calls to encourage adherence to care and offer positive affirmation, including appointment reminder calls, calls between scheduled appointments and follow-up calls within 24 hours after missed appointments.
Assists women in understanding their strengths and developing their treatment plans and in following through as necessary.
Communicates with the multidisciplinary care team about individual client’s needs and concerns.
Assists women in applying for public benefits and entitlements (i.e. reminding of the need to bring necessary documentation to the next visit).
Arranges for transportation to medical and other appointments.
Shares knowledge and education to improve patients’ knowledge and attitudes toward HIV.
Conducts home visits as necessary to provide peer support and to assist with overcoming barriers.
Enters data into the project’s database.
Participates in all administrative and staff development meetings.
Meet weekly with CTLs and PN for a Women’s Clinic Intensive Case Conference to discuss any newly engaged Shero participants, case challenges and positive feedback.
Assist with development of and recruitment into Women’s Empowerment Symposiums.
Required: Qualifications, Skills: Minimum of a high school diploma or equivalent and at least 3 years’ experience working with HIV positive patients required. Excellent interpersonal and organizational skills. Knowledge of HIV treatment and prevention and community resources. Moderate computer skills. Ability to work with culturally, racially and ethnically diverse clients and staff. Valid driver’s license and car insurance.