Under the supervision of the Child and Adolescent Clinical Manager, in conjunction with the Program Director, and in collaboration with other AHS staff, a Counselor will provide language-specific and culturally sensitive mental health and case management services to individuals, families and groups experiencing: serious mental illness; emotional, relational or developmental problems. Mental health staff also will handle administrative and programmatic responsibilities related to the mental health programs, as assigned by your supervisor.
Duties and Responsibilities:
Provide services that are language-specific to the needs of immigrants and refugees and other under served communities. This position requires fluency in English and preferred one other language as determined by the needs of AHS clients.
Provide an atmosphere of customer service in assuring that the clients are treated in a friendly and respectful manner. Display a positive attitude and behaviors in the accomplishment of job duties.
Abide by Code of Conduct and Ethics, all other AHS policy and procedures, and all ethical standards of the professional group to which the individual counselor belongs (I.e., NASW, APA, etc.).
Provide direct services to clients including organizing and facilitating individual and group treatment activities, case management and outreach.
Provide client intake and assessment services, including social history, mental health assessment, social, community and functional assessments. .
Develop treatment and rehabilitation plans in cooperation with clients, including reviews and modifications at specified intervals.
Provide case-management including providing or arranging for the provision of concrete resources and services needed by the client, advocacy, linkage, support, consultation and follow-up of these services.
Arrange, provide access and follow up for psychiatric services, medication management and other medical services, as needed in conjunction with counseling and case management services.
Perform crisis intervention including crisis assessment, counseling, referral, and follow-up services as needed. Provide on call crisis coverage on a rotation basis for after hours to cover 24 hour emergency services.
Make home visits and other field visits to clients. It is expected that all clients will receive services in the most accessible manner needed by the client.
Target direct service hours are 5.5 hours per 7.5 hour work day.
Intervene with collateral sources, agencies, bureaucracies, facilities and families on client’s behalf including working in ways that will reduce stigma of mental illness and generate more opportunities in society for client participation.
Provide inter-agency recourse brokerage and advocacy on the client’s behalf, including consultation and translation as needed.
Work in partnership with the clients’ families and significant others, including providing appropriate education to all family members or others in a client’s support system.
Participate in regular mental health related training programs and monthly meetings.
Handle administrative and programmatic responsibilities related to agency mental health programs, as specifically assigned.
May assist in orientation and training for new staff.
To participate in weekly supervision and staffing, reporting all case work, especially any information that may be of a critical nature that would require immediate intervention to your supervisor. Report client progress, behavioral problems or need for medication evaluation to supervisors/psychiatrists/clinical manager.
Involve in quality improvement activities on an ongoing basis such as conducting peer chart reviews monthly and completing patient satisfaction surveys bi-annually.
Participate in completing forms for third party coverage and discussing balance s due with clients as appropriate.
Maintain EMR client charts on Care Logic in a timely fashion.
Qualifications (Skills/Knowledge and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
Experience working with mentally ill adults and/or children and adolescents, as appropriate.
This position requires fluency in English and preferred a foreign language (preferably Spanish or Arabic)
Master’s degree in Clinical Counseling, Social Work or Psychology.
Current licensure as an LPC, LSW, LCPC, LCSW or LMFT
All staff that provide direct service to children and adolescent clients (age 17 and younger) are required to pass a background check through the Child Abuse and Neglect Tracking System (CANTS)
All mental health staff are also required to pass the Nurse Aide Registry Verification and be certified by DCFS
Be able to lift 20 lbs and under
It is also possible that work hours may be staggered in order to provide coverage for certain situations
The full variety of Counselor duties cannot be specified here. In general, we expect our staff to work with tenacity, flexibility, empathy, energy and careful attention to detail. We expect our staff to act with the highest ethical standards to help our client’s in the community with comfort and dignity
Must possess valid driver’s license. Daily access to a personal vehicle is required. Must obtain and maintain $100,000/$300,000/$100,000 bodily injuries and liability insurance.
Asian Human Services Inc. is an equal employment opportunity employer dedicated to the fair and equal treatment of all of its employees without regard to age, gender, race, color, religion, creed, national origin, ancestry, sexual orientation, disability, political or union affiliation, maternity status, parental status, military or veteran status, or any other basis prohibited by law
About Asian Human Services, Inc. (AHS)
Established in 1978, Asian Human Services is the largest multi-cultural and multi-lingual health and social services organization in the Metropolitan Chicago areas. Its mission is to provide client -centered, quality, and compassionate services to Asian immigrants and other underserved communities so that they can fully participated in society, prosper and thrive. Specialized in healthcare, education, and employment, its professional staff is fluent in more than 28 languages and serves more than 28,000 clients throughout Illinois each year.