The Music Institute of Chicago (MIC) has an immediate need for a full-time Administrative Assistant at our lovely Lake Forest Campus. Responsibilities include performing routine and complex clerical and administrative tasks, such as opening prospective and new student accounts, processing student registrations and payments, posting receipts, and responding to inquiries about programs and activities.
Specific duties include, but are not limited to:
Greet visitors, provide general information and direct inquiries to the appropriate person
Answer phones, transfer calls, take messages and respond to questions of a general nature
Open prospective and new student accounts – based on online, telephone, or in-person inquiries
Process and file student registrations and payments
Enter student and faculty schedules in scheduling program
Post cash receipts and provide accurate information to Accounting Department
Prepare concert program books for recitals, as directed by Marketing Department
Manage routine billing questions and address changes using Blackbaud Financial Edge
Effectively manage incoming/outgoing mail; as appropriate, open, read, route mail
Restock marketing materials such as catalogs and flyers
Lock and unlock building and teaching rooms as appropriate
Maintain orderliness of building, including public spaces, faculty lounge and supply room
Order office and cleaning supplies
Special Notice Regarding Hours
Must be able to work Monday-Friday, 11:00 a.m. – 7:00 p.m. In addition, position may require working some weekends and some days at our Lincolnshire Campus.
Qualifications and Application Process
High school diploma or equivalent
2-3 years’ experience in general office administration
Experience providing clerical and administrative support (such as processing registrations, donations and payments) to non-profit organizations and/or an academic or music school environment strongly desired
Excellent written and verbal communication skills
Additional Salary Information: This is a full-time, 40 hour per week position, which offers a competitive salary and full benefits package, including generous paid time off, optional medical, dental, vision insurance, and a matching 403(b) plan.
About Music Institute of Chicago
The Music Institute of Chicago is a community music school dedicated to transforming lives through music education, striving to lead everyone in its community toward a lifelong engagement with music. Founded in 1931, the Music Institute has grown to become one of the largest and most respected community music schools in the nation. Offering excellent musical instruction built upon the strength of its distinguished faculty, commitment to quality, and breadth of programs and services, the Music Institute is a member of the National Guild for Community Arts Education and accredited by the Accrediting Commission for Community and Pre-collegiate Arts Schools (ACCPAS). Each year, the Music Institute’s teachers reach thousands of students of all ages and levels of experience. Music Institute locations include Chicago, Evanston, Winnetka, Lincolnshire, Lake Forest, and Downers Grove.