Utilizes extensive functional and technical knowledge to provide systems support to a broad spectrum of administrative and enrollment entities across the School, working in a collaborative work environment with administrative users across the School. Provides business and system analysis, design and development. Manages data integrations for School. Assists the Director with strategic planning, project management, and system implementation and administration for technology that meets a wide-variety of School administrative business process and workflow needs.
Business systems analysis. Identifies and implements information system solutions that support efficient, effective work at the School. Analyzes data for possible new systems to implement or old systems to improve. Serves as project manager for various administrative technology projects for the School’s administrative, operational, enrollment, and student services areas. Works with clientele to make sure all needs are met by the new or improved implemented system.
System administration support. Serves as a system administrator for the components of the admissions marketing and recruiting solutions including Salesforce, Marketo, and Jitterbit (or similar ETL product). Designs and develops add-on solutions and modifications to these systems as needed.
System and process improvements. Assesses the institution’s business process needs related to the School’s admissions solutions, evaluates new and existing functionality, makes recommendations for improvements and modifications and implements them.
Development. Designs, develops, implements and validates improvements and new functionality to address the needs of the admissions solution, and its components mentioned above.
Data analytics and reporting. Analyzes the requirements, develops specifications, and writes queries, reports and dashboards for end-users using any of the School’s many administrative technologies, as appropriate.
System user security. Designs, manages, and maintains or oversees application user security needs of the admissions solution, and its components mentioned above.
Supports the Director with business analyses and project development of administrative technology for the School's enrollment and student services departments and strategic planning.
Serves on institutional committees, as necessary.
Maintains familiarity with the latest trends in technology.
Baccalaureate degree preferred.
1 to 3 years of experience building solutions in Salesforce. Advanced Admin or Platform App Builder Salesforce Certifications preferred. Higher education experience preferred.
Experience in process builders, visual flows, field and data management and managing data integrity.
Experience in project management is beneficial, including experience producing technical specifications and requirements for developers.
Experience liaising with other team members to ensure all new components are consistent with overall design.
Experience designing solutions considering current user profiles and permissions.
Excellent oral and written skills.
Demonstrated ability to work in a team environment.
Demonstrated initiative—dedicated, reliable, and detail-oriented.
Strong computer skills, both functional and technical.
The Art Institute of Chicago is an equal opportunity, equal access employer fully committed to achieving a diverse and inclusive workplace.
About The Art Institute of Chicago
The Art Institute of Chicago is a world-renowned art museum housing one of the largest permanent collections in the United States. It is encyclopedic in nature with strong holdings across all media, all traditions and all ages. The Art Institute is particularly recognized for its extraordinary Impressionist, Modern, Contemporary and American collections, among other aspects of its holdings. In addition to housing its permanent collection, it typically stages 35-40 special exhibitions a year. In 2014, it was named by TripAdvisor travelers as the number one museum in the world, a remarkable recognition that speaks not only to the quality of the collection but to the entirety of the visitor experience.
The Art Institute welcomes between 1,400,000 and 1,800,000 visitors a year and has a membership of 100,000. The museum has an annual operating budget of approximately $110 million.
Founded in 1879, the Art Institute grew with the success of Chicago and quickly attained world class stature given the strength of its collection. The Art Institute has expanded several times in its history, most recently and notably with the opening in 2009 of the 264,000 square foot Modern Wing ...designed by internationally acclaimed architect Renzo Piano. The addition has been critically important to the museum as it not only provided much needed gallery space, but also allowed the Art Institute to reorganize its galleries to present the collection in a more logical and accessible fashion. The new addition also includes one of the largest education facilities at any museum and this center has allowed the Art Institute to expand its already impressive array of offerings.