Advocacy/Lobbying, Case Management/Social Services, Program Management
4 Year Degree
Are you passionate about helping others? Do you want to unleash your purpose and potential?
Come join our dynamic social service enterprise as we help over 200,000 individuals across the Chicagoland area.
Position Title: Bilingual Case Manager
Company: YWCA Metropolitan Chicago
Salary: Commensurate upon experience
Classification: Full Time; Exempt
Reports to: Coordinator – Case Management
Location: Parks Francis Center in Chicago, IL; 6600 S. Cottage Grove Ave.
YWCA Metropolitan Chicago is the oldest and largest women’s organization in the region, with a mission to eliminate racism and empower women. To learn more about the YWCA Metropolitan Chicago, please visit our website at https://ywcachicago.org.
Position Purpose: Assist adult victims of violent crime (including sexual assault, robbery, witness to homicide) and their non-offending significant others in assessing basic needs and assists them in acquiring resources that promote self-sufficiency and well-being.
Collaborate with survivors to develop and implement goal-oriented and integrated plans
Assess survivors’ basic needs for emergency resources
Maintain comprehensive member records as required. Maintain all data entry and statistical records for multiple funding sources regarding case management services performed.
Create, cultivate, and deepen strategic partnerships with public and private organizations and groups to establish valuable and responsive referral connections.
Participate and provide leadership in appropriate local, state and national sexual assault, mental health and human services coalitions.
Consult with outside community members and groups to help design and implement new services, or target underserved populations, as needed.
Participate in regular reflective supervision meetings as required
Bachelor’s degree- BA, BSW, etc. from an accredited college or university in Psychology, Social Work, or related Human Services field
Minimum of one year of case management experience required
Previous experience in working with trauma populations, specifically sexually traumatized individuals
Familiarity with reflective supervision
40-hour certification in Sexual Assault Crisis Intervention training (or the ability to complete this within 30 days of hire date)
Availability to work some evenings and Saturdays
Ability to work collaboratively or independently, depending on the situations
Sound decision-making skills in emergency situations
Highly effective interpersonal and written/verbal communication skills with client members and team members
Bilingual language abilities required
Basic skill level in MS Outlook, MS Office suite of Word, PowerPoint and Excel
Benefits Portfolio: Medical, Dental, Vision, Life, Flexible Spending (FSA), Transit, HSA, Short & Long Term Disability, Employee Assistance Program, etc.
YWCA Metropolitan Chicago is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. YWCA Metropolitan Chicago will provide reasonable accommodations for qualified individuals with disabilities.
***This job description is not intended to represent a complete list of all duties and responsibilities. There may be unplanned activities and other duties assigned.***
About YWCA Metropolitan Chicago
YWCA Metropolitan Chicago is committed to providing women with the support and tools needed to transform their lives, to be confident in their choices and to make valuable contributions to their communities.