Under the general supervision of the Director of Nursing, the MA provides skilled clinical support to assist the Physician, Advanced Practice Nurse, or licensed nursing staff in the care and treatment of patients. Assist with referrals, sets up patient rooms, takes vitals and other patient stats, with patient care team for a whole-person approach to health care. Treats patients professionally and with dignity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work in reception
Process medical billing
Keep financial records
File medical charts
Telephone prescriptions to a pharmacy
Escort patient to exam room
Obtain patient history interviews
Take and record vital signs
Prepare patient for examination
Use medical terminology and accepted charting abbreviations in documentation
Provide patient information/instructions
Assist with medical examinations/surgical procedures
Set up/clean patient rooms
Restock supplies in patient rooms
Collect and prepare laboratory specimens
Notify patients of laboratory results
Schedule patient appointments
Translate during medical interviews with non-English-speaking patients
Give prevention reminders
Instruct patients about medications or special diets
Perform basic laboratory tests
Educate patients about procedures. If there is competency verification, the Medical Assistant can do the following activities:
Perform visual acuities/ visual field screening and hand-held optoacoustic emission testing.
Remove sutures and staples
Perform CLIA waived on-site testing
Strep A Rapid Test
Administer nebulizer treatments
Measure peak flow
Prepare/administer oral/intramuscular/intradermal/subcutaneous medications as directed
Adhere to OSHA guidelines for a safe work environment
Follows all rules required to comply with confidentiality and HIPAA policies.
Complies with applicable laws and regulations and the corporate compliance program of Community Nurse
Performs other duties as assigned
Minimum 18 years of age
Current Illinois Medical Assistant Certification (may obtain within 1 year of employment)
Meets agency health and immunization requirements
Experience in a not-for-profit organization, preferred
Experience in a hospital or community health center preferred
Ability to communicate medical procedures and terminology to and with patients & medical professionals.
Ability to work with a diverse range of personnel – protected classes of genders, races, religious backgrounds, socio-economic status, etc.
Ability to multi-task.
Ability to prioritize multiple tasks from more than one person at a time.
Demonstrated strong phlebotomy skills – REQUIRED
Must be proficient with Microsoft Office (Word, Excel, Access, Outlook, Publisher) and be proficient with e-mail and internet communications and research.
Demonstrate flexibility and “whatever-it-takes” attitude.
Ability to read and interpret maintenance instructions, procedure manuals, Safety Data Sheets.
EHR Experience – ECW preferred.
Ability to be mobile in our facilities.
Ability to lift/support/restrain patients when necessary.
Ability to lift small boxes, packages and other items up to 25 lbs.
Varied settings within the multi-site organization mostly offices, conference areas, community meetings and professional meetings.
Blood pressure machine, sphygmomanometer, computers, digital phones, scanners, fax and copy machines, tablets, digital projection devices, media presentation and recording technology.
About Pillars Community Health
Pillars Community Health is an innovative health and social services agency, one of only a few nonprofits in the state of Illinois to integrate primary medical and dental care with behavioral health, social, and educational services. The organization is the result of a merger between Pillars and Community Nurse Health Center on January 1, 2018. To learn more about our merged agency, visit www.PillarsCommunityHealth.org
Pillars Community Health is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, religion, creed, color, national origin, gender, age, marital or veteran status, sexual orientation, disability or any other legally protected status.