Case Management/Social Services, Medical & Health, Program Management
4 Year Degree
Job Scope: Actively contribute as a clinician working on a community based team providing intensive, holistic and recovery oriented behavioral health services to persons living with serious and persistent mental illness who desire to live independently and engage fully in community life. Community Support Team (CST) members provide and coordinate a range of individual treatment services that target assessed areas of functional impairment and promote independence through the development and use of natural community supports. Treatment services are delivered at flexible times that meet consumers’ needs and in settings that offer the best potential for positive outcomes.
Essential Functions: The work environment characteristics, responsibilities, and competencies described here are representative of those an employee encounters and is required to perform while meeting the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A. Clinical Responsibilities
Provide assessment, service planning and supportive counseling services
Provide independent living skills training, supportive therapy, case management, community support, crisis intervention and stabilization services to CST clients
Provide transition services for Colbert and Williams Class Members moving from a nursing home by locating housing, coordinating with family and nursing home staff, and linking with medical providers and community resources
Facilitate referrals for additional services consistent with assessed needs and consumer’s desired outcomes
Meet regularly with CST members to integrate care provision and share clinical responsibilities so that adequate coverage is available to clients at all times
Routinely consult with other Adult Team members including vocational, psychosocial rehabilitation, and psychiatry to address specific client related clinical issues and coordinate care strategies
Promote opportunities for clients to build natural systems of support within their communities through exposure to recreational, spiritual, educational, vocational, volunteer and civic activities
Work cooperatively with other Center units/staff to maintain smooth transitions and effective continuity of care when cases are shared
Participate with other CST members in regular 24/7 on-call crisis and stabilization coverage
B. Administrative and Performance Requirements
Work with Community Support Team Leader and Team members to assess, plan, and participate in provision of services
Meet productivity target estimated at 60% billable service
Cross train and provide coverage for Myers Place and Transitional Living program staff
Participate in supervision as directed and seek additional clinical and program consultation as needed
Participate in All Staff meetings, Community Support Team Meetings, and other team and clinical staff meetings and trainings as directed by supervisor
Interpret and communicate, at the service delivery level, Center policies and procedures
Complete all clinical documentation and required reports in an accurate and timely manner
Meet agency quality and compliance standards
Promote positive image of KYC with all contacts (customers)
Exhibit high quality work
Be a productive member of the staff
Take the initiative to act on own
Use excellent judgment
Communicate clearly and respectfully
Make use of supervision
Contribute to development of a culture of care
Ability to effectively assess mental health needs and develop client driven treatment plans
Effectively demonstrate initial and continued medical necessity for all care provided
Ability to effectively work as a member of a multidisciplinary team and encourage building of natural community support
Demonstrate the ability to consistently meet productivity and compliance requirements.
Demonstrated knowledge of adult treatment modalities including individual and group skills training, case management, and crisis intervention
Skill in the use of motivational interviewing and engaging clients in self-directed care
Ability to effectively coordinate care and plan for discharge
Demonstrate a working knowledge of community resources that enhance recovery
Has ability to effectively engage clients in care
Has ability to assess clients in crisis
While performing the duties of this job, the employee regularly works in an office setting
A majority of the employee’s time will be spent in the community, driving to and from client homes and providing case management in the home
In supporting clients to live independently, employee may be exposed to varying home conditions
While performing essential functions, the employee travels by automobile and is exposed to changing weather/road conditions, fumes, and airborne particles.
Will be required to drive daily for meetings and/or visits to residential facilities.
Will work in varied residential environments based on assigned caseload.
Exempt, Full-Time, 37.5 hour work week
Must work a flexible schedule in response to the needs of the target population served, including evening and Saturday hours.
Timekeeping – Accurately record hours worked in the electronic timekeeping system (on a daily basis when possible) in accordance with the timekeeping policy and practice.
Education, Experience and Other Requirements
Bachelors from an accredited college or university in social work, psychology or a related discipline.
1-2 years’ experience working with individuals with serious and persistent mental illness providing a variety of clinical interventions including case management and community support
1 year experience working in non-traditional treatment environments i.e.in-home, residential, community settings
Basic computer proficiency, knowledge of Word and Internet skills
Applicant must have a valid IL Driver’s License and daily access to a well maintained/insured vehicle
About Kenneth Young Center
Kenneth Young Center is a 501 (c) (3) not-for-profit, comprehensive provider of mental health and senior citizens' support services. Our mission is to help people "feel good, do better and find solutions" by providing: Counseling for adults, children, families. Assessment, stabilization, linkage for adults/children in psychiatric crisis. Treatment, support, and recovery services for those with serious mental illness. Service coordination and in-home services for frail elderly persons. Volunteer opportunities. We are accredited by the Joint Commission on Accreditation of Healthcare Organizations, a nationally respected body with stringent standards of excellence in care. Kenneth Young Center offers a broad range of exciting employment and internship opportunities. All of our positions contribute directly to our mission of providing mental health and senior services to help people feel good, do better and find solutions. Our employees enjoy: Competitive pay, exceptional benefits and generous paid time off A friendly and supportive work environment Specialized rewards and recognition programs Training and skill development opportunities Challenging and diverse work assignments Personal development and career experience