Enlace Chicago is dedicated to making a positive difference in the lives of residents of the Little Village community by fostering a physically safe and healthy environment in which to live and by championing opportunities for educational advancement and economic development.
Position Title: Director of Operations
Purpose: Reporting to the Executive Director, the Director of Operations will define processes and implement the infrastructure and systems needed to support substantial growth for the organization.
Reports to: Executive Director
Accountable to: Director of Finances, issue area directors.
Communicates with: Development director, full-time staff
Informs: Full-time staff
Status: Full time
Essential Duties and Responsibilities:
Review and negotiate contracts for various technology equipment, staffing services and contract services.
Work in conjunction with our outside vendor to satisfy the IT needs of the organization including, maintenance of systems and server, hardware/software, telephone systems, network and security.
Identify and evaluate industry trends in technology to keep the organization up to date with changes.
Maintain and revise operational procedures and policies, providing guidance and interpretation for business operations.
Experience working with budget planning and management.
Serve as facilities manager for organization’s 3 office sites ensuring efficient . Oversee the maintenance of buildings, both interior and exterior (snow removal, landscaping, etc.).
Plan, manage and oversee all moves for Enlace Chicago.
Manage, review, negotiate and update contracts, leases, office systems, technology, and other agreements; oversee purchase of equipment and supplies so that programs are properly resourced.
Create a team structure that will work well for the current and future needs of the organization. Supervise receptionist and other personnel as the need arises.
Manage volunteers and interns: create a proper onboarding process and assign interns and volunteers to the right tasks and teams, in coordination with directors and managers.
Oversee office logistics; ensuring kitchen, conference rooms and office supplies are properly-stocked, organized and prepared for meetings and .
Lead the planning and implementation of organizational events such as celebrations, retreats and the like.
Demonstrate and embrace the mission and vision of Enlace in all internal and external activities, and achieve the organization’s strategic initiatives with transparency, accountability, consistency, and adherence to the highest ethical standards.
Demonstrated experience managing vendors.
Ability to implement best practices in process analysis and improvements across the organization.
Outstanding organizational skills
7+ years of experience managing a complex enterprise's operations
Bachelor’s Degree required.
Able to work on multiple projects with multiple priorities and objectives.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Great communication skills.
Bilingual (English/Spanish) a plus.
History of project planning and support.
COMPENSATION: Commensurate with experience; comprehensive benefits package including health, dental, life, and short and long-term disability insurances, 403b retirement options, and generous paid time off.
Enlace Chicago is an Equal Opportunity Employer.
Interested applicants should submit a cover letter and resume to firstname.lastname@example.org, using the title “Director of Operations” in the subject line.
Deadline for Submission: November 30th, 2019
About Enlace Chicago
Enlace Chicago is dedicated to making a positive difference in the lives of the residents of the Little Village Community by fostering a physically safe and healthy environment in which to live and by championing opportunities for educational advancement and economic development.