The American Lung Association has a great opportunity for a National Specialist, Information Technology to join our incredible team in the National Office. Working as a member of the Information Technology Team, you will join an outstanding group of professionals dedicated to our mission: to save lives by improving lung health and preventing lung disease, through research, education and advocacy.
In this role, you will be responsible for the management of IT assets across the nationwide association, supporting and assisting with the consolidation of legacy IT platforms and supporting field staff in the adoption of new platforms and policies. The role will work closely with internal technical staff, subject matter experts, and external vendors in taking a hands-on approach to ensure staff have the IT resources required to fulfill the mission of the American Lung Association.
IT Asset Lifecycle Management
Maintain accurate inventory of IT hardware and software assets across nationwide association
Manage requests, fulfillment, and deployment of new hardware and/or software
Develop and maintain association-wide standards for IT hardware
Manage lifecycle of IT hardware with a focus on maximizing value/utilization
Oversee data/telephony circuit contracts and renewals
Software as a Service Deployment and Support
Serve as technical liaison between vendors and staff members to ensure smooth rollout of software changes
Provide technical assistance and guidance to staff/offices/departments around the use of Office 365
Manage migration from legacy network storage to cloud storage (e.g. OneDrive, SharePoint, etc.)
Serve as technical resource for deployment of new organization-wide SharePoint deployment
Manage single e-fax platform for nationwide association
Manage IT security awareness training and testing program (KnowBe4)
Test and manage rollout of IT security initiatives (e.g. mobile device management, single-sign-on, etc)
Audit user accounts to ensure activations/deactivations/permissions align with IT policy
Assist with managing and enforcing IT policy
Bachelor’s degree in Computer Science, Management Information Systems or related field, or equivalent work experience required
Minimum of 1 year of experience in an IT or business environment
Experience with Microsoft Office 365 suite
Hands-on technical skills installing or troubleshooting IT hardware
Excellent people skills working as part of an internal team and with external vendors.
Ability to multi-task in a fast-paced work environment
Superb organizational skills with a strong attention to detail
Strong verbal and written communication skills
Must hold a valid driver’s license and have the ability to work nights and weekends with some overnights required
Ability to lift and carry 25 lbs. (equipment)
Consistent with its mission, the American Lung Association maintains a smoke-free workplace; all employees must abstain from tobacco use in any form.
The American Lung Association is dedicated to a diverse workforce.
Equal Opportunity Employer M/F/D/V
Additional Salary Information: The American Lung Association offers a comprehensive benefits package that includes: Medical, Dental, Vision, FSA, LTD, Matching 403(b), Paid Vacation/Sick/Holidays.
About American Lung Association
The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease, through research, education and advocacy. The work of the American Lung Association is focused on four strategic imperatives: to defeat lung cancer; to improve the air we breathe; to reduce the burden of lung disease on individuals and their families; and to eliminate tobacco use and tobacco-related diseases. For more information about the American Lung Association, a holder of the Better Business Bureau Wise Giving Guide Seal, or to support the work it does, call 1-800-LUNGUSA (1-800-586-4872) or visit: www.Lung.org.